John Bowers, Will Marks, and Jonathan Zittrain propose a path forward for how to improve content moderation and how digital platforms and researchers can better handle harmful information.
"A platform that lets researchers in—and gives them access to granular data—will have access to much better feedback and input than its closed-off peers, benefiting from the ingenuity and insight of a rapidly growing field," they write. "More importantly, allowing independent outside review of key content moderation data is absolutely necessary for public trust in online platforms."
Read more in Slate.