The Intention Economy: When Customers Take Charge

Doc Searls

Whether your interest is in preserving Internet freedom and opportunity, changing the economic power structure, new challenges for cyberlaw, or just turning the tables on privacy-violating business models and practices, there will be plenty to hear and discuss at Doc Searls' talk, "The Intention Economy: When Customers Take Charge" — also the title of his new book from Harvard Business Review Press. The book reports on progress by dozens of companies and development projects fostered by ProjectVRM, which Doc launched at the Berkman Center in 2006.

Cluetrain at 10: So How's Utopia Working Out for Ya?

with Berkman Fellows Doc Searls and David Weinberger, and Berkman faculty co-director Jonathan Zittrain

On the tenth anniversary of The Cluetrain Manifesto, how's all that freedom, that cyberutopianism, that Internet exceptionalism working out for you? Harvard Law professor and co-founder of Harvard's Berkman Center for Internet & Society Jonathan Zittrain talks with two of The Cluetrain Manifesto's co-authors, Doc Searls and David Weinberger, in an open forum. This event will be webcast live at 6:00 pm ET.

Berkman Luncheon Series

The Intention Economy: What Happens When Customers Get Real Power

Doc Searls, Berkman Fellow

In these dawn years of the Information Age, when individuals have more choice than ever about what they can do with their time and money, big companies still talk about "capturing," "acquiring," "owning" and "managing" customers as if they were slaves. This kind of thinking is formalized in Customer Relationship Management systems. The age of Vendor Domination will end when customers get real power...

Assessing the State of Participatory Media, a forum at USC Annenberg

Berkman’s Media Re:public project, funded by the John D. and Catherine T. MacArthur Foundation, is undertaking an assessment of the state of the field of participatory media within the overall news and information environment. The research initiative will examine historical developments from a forward-looking perspective, with the goal of informing future research, policy-making and other interventions.

The Summer Doctoral Programme (SDP)

The Summer Doctoral Programme (SDP) is a joint effort of the Berkman Center and the Oxford Internet Institute, which provides top doctoral students from around the world with the opportunity to work for a few intensive weeks with leading figures in Internet research.

Berkman Luncheon Series

The Giant Zero

Doc Searls

Doc Searls discussed his recent work, the cleverly named and written: "The Giant Zero"