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Procedures & Rules

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Last updated: January 2002


DIVISION 1: PROCEDURES & RULES

Megan Kirk (University of Washington School of Law ’02)
Amy Bender (Harvard Law School ’03)

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CHAPTER 1.1 - APPLICABLE DISPUTES AND MODIFICATIONS OF THE POLICY

Topic 1.1.1 – Applicable Disputes (What disputes are covered by the UDRP?)

Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third Party (a "Complainant") asserts to the applicable Provider, in compliance with the Rules of Procedure, that

(i) your domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights; and

(ii) you have no rights or legitimate interests in respect of the domain name; and

(iii) your domain name has been registered and is being used in bad faith.

In the administrative proceeding, the Complainant must prove that each of these three elements are present. 

UDRP Policy Paragraph 4(a)

Comment: Domain registrants in specific TLDs are bound to submit to UDRP procedures by virtue of the terms of the domain name registration agreement. A complainant must have a trademark or service mark to bring a UDRP action. Domain name holders cannot initiate a UDRP action against a trademark owner.

Topic 1.1.2 - Applicable Top Level Domains (Which domains are governed by the UDRP?)

This policy has been adopted by all accredited domain-name registrars for domain names ending in .com, .net, and .org. It has also been adopted by certain managers of country-code top-level domains (e.g., .nu, .tv, .ws), and will eventually apply to certain new gTLDs (e.g., .biz, .info).

UDRP Policy Introduction

Reporter’s Notes: Not all TLDs use the UDRP. A current list of gTLDs that utilize the UDRP is available from WIPO.  WIPO also provides a list of new gTLDs that will be subject to the UDRP, as well as a list of ccTLDs that use the UDRP. 

Topic 1.1.3 – Modifications of the Policy (What happens when the Policy changes?)

We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Policy at <URL of Registrar's Policy> at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a Complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration. 

UDRP Policy Paragraph 9

Reporter's Notes: The UDRP can be changed at any time and the domain holder must abide by the changes. Such modifications to the Policy must be approved by the ICANN Board of Directors with input from the Domain Names Supporting Organization.  ICANN Bylaws Article VI Section 2 and Article VI-B.  To follow Policy decision-making, visit the ICANN site and/or subscribe to its Announcements list and the DNSO site and it’s Mailing Lists.

Topic 1.1.4 – Timing

Section 1.1.4.1 - Can Complainant's Delay in Filing the Complaint Bar Any Remedy?

Comment: The doctrine of laches is invoked to prevent unfairness to defendants due to unnecessary delay by the Complainant in filing the initial complaint. It is an equitable version of the Statute of Limitations which prohibits filing certain specified types of complaints after a stated period of time.  The UDRP does not specifically address either of these concepts.

Reporter's Notes:  Where intervening events have delayed active use of the site (as for example, when the domain has been on "hold"), laches will not be applied to defeat the Complaint. D2000-1072;
D2003-0262

CHAPTER 1.2 – JURISDICTION (Does the UDRP apply to your domain registration?)

 Topic 1.2.1 - Jurisdiction Over Domain Names Registered Before the UDRP Took Effect.

Registrants who fail to request that their registration be canceled and their domain deleted from the registry are bound by the UDRP. 

Comment:  All of the NSI Registration Agreements (which apply to initial registration and maintenance and renewal periods prior to adoption of the UDRP) that are referred to in Panel opinions included some provision that binds the registrant to succeeding dispute policies.

Illustration:  One such clause reads: "Registrant acknowledges and agrees that these guidelines may change from time to time and that, upon thirty (30) days posting on the internet, Network Solutions, Inc., may modify or amend this Policy, and that such changes are binding upon Registrant."  See Paragraphs 8 and 9 of Version 5.7 of the NSI Service Agreement.  

Reporter’s Notes: Where Respondent maintained registration with NSI after NSI adopted the UDRP, Panels have held that Respondent is bound by the UDRP: NAF/FA94349; WIPO/D2000-0017.

Respondent renewed registration after NSI’s Agreement 4.0 took effect but before ICANN Policy added to NSI Agreement: NAF/FA93564 (but see also doubts raised in dissent – agreeing with majority that the Panel had power and duty to determine whether it had jurisdiction but questioning whether public policy concerns, if raised, would have brought about a different effect).

CHAPTER 1.3 – PROOF IN GENERAL (What facts must be proven and by whom?)

Topic 1.3.1 – Standard Of Proof

Section 1.3.1.1 – Burden of Proof (How much proof is necessary?)

In the administrative proceeding, the Complainant must prove that each of the three elements contained in Section 4(a) of the Policy are present.

UDRP Policy Paragraph 4(a)

Comment:  In general, the Panels recognize a preponderance of the evidence standard.  Preponderance of the evidence means that a fact is proved when it is more likely than not that the fact is true.

Within the element of bad faith, debate exists as to whether the domain must be registered and used in bad faith or whether either bad faith registration or bad faith use is sufficient.  The Policy uses the language “your domain name has been registered and is being used in bad faith.  UDRP Policy, Paragraph 4(a)(iii).  See Division 3: Bad Faith for further discussion. 

The debate is serious enough that the eResolution Complaint and Response forms had codified the disputed interpretation.  If the parties read the eResolution "and/or" language to allow submission of materials concerning bad faith registration or bad faith use, they could unwittingly fail to meet their burden if the Panel requires both bad faith registration and bad faith use.

Reporter’s Notes: Complainant bears burden of proof to show the three elements required under Policy 4(a): Nintendo of America, Inc. v. Pokemonplanet.net, Jerry Radl, and Fusion Media Solutions, Inc., WIPO/D2001-1020.

Complainant is required to substantiate its Complaint in order to sufficiently make out a case. If in the light of the statements and documents presented doubts remain, the Complaint cannot be allowed: Formula One Licensing BV v. Formula One Internet, WIPO/D2000-0193. 

The burden of proof is not satisfied by a mere showing of suspicion: WIPO/D2000-0067. Simply stating the reasons will not normally be sufficient to meet the Complainant’s burden of proof. (Ferrari S.p.A v. Pierangelo Ferrari, WIPO/D2001-1004; Pomellato S.p.A. v. Richard Tonetti, WIPO/D2000-0493; Corneliani F. Ili Claudio e Carlalberto Corneliani S.p.A. v. Corantos s.r.l., WIPO/D2000-0759. Assertions that any use of the Domain Name by another party would likely mislead or deceive the Complainant’s customers, without evidence, is not of much use. (Capt’n Snooze Management Pty. Ltd. v. Domains 4 Sale, WIPO/D2000-0488).

Panel must not deal with propositions not asserted. (See The Estate of Gary Jennings and Joyce O. Service v. Submarine and J. Ross, WIPO/D2001-1042.). It is for the Complainant to plead the issues and to support them with some arguments and evidence. (Jones Apparel Group, Inc. v. jonesapparelgroup.com, WIPO/D2001-0719; Chambre de Commerce et d’Industrie de Rouen v. Marcel Stenzel, WIPO/D2001-0348; Club Monaco Corporation v. Charles Gindi, WIPO/D2000-0936; Tyco International Services AG and Tyco International (U.S.) Inc. v. Paul Quinn, WIPO/D2000-1740; and Arturo Salice S.p.A. v. Paul Izzo & Company, WIPO/D2000-0537.

Generally, the appropriate standard in these proceedings is preponderance of evidence; however, in other jurisdictions other standards may apply: WIPO/D2000-0847.

Section 1.3.1.2 – Burden of Proof In Cases Where Respondent Defaults (What happens when the Respondent does not respond?)

If a Respondent defaults, the Complainant must still make a prime facie showing that Complainant is entitled to transfer of the domain name; however, the Panel may draw reasonable inferences of fact from Complainant’s allegations and accept them as true. 

Cross-Reference:  See “Rule 14: Default” for further discussion on the subject of defaults. 

Section 1.3.1.3 – Burden of Proof in Reverse Domain Name Hijacking Claims

While the Rules do not state a burden of proof regarding reverse domain name hijacking, the mere filing of a Complaint cannot be proof of bad faith; otherwise every unsuccessful domain name Complaint would be subject to a finding of abuse of administrative process

Reporter’s Notes:

Mere filing of a Complaint cannot be proof of bad faith: DeC/AF-152

Topic 1.3.2 – Burden Shifting

Section 1.3.2.1 – Burden Shifting in 4(a)(ii)

Once Complainant makes out a prima facie showing on 4(a)(ii), the burden shifts to the Respondent to rebut the showing by providing evidence that it has rights to or legitimate interests in the domain name. 

Comments:  The concept of burden shifting is derived from Paragraph 4(c) of the Policy, entitled “How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint,” which discusses the kind of evidence a Respondent should provide to show that it has rights to or legitimate interests in the domain name. 

There is a debate concerning which burden is shifting.  Some decisions state that the burden of proof shifts while others maintain that it is not the burden of proof but rather the burden of production that shifts since the Policy states that it is the Complainant that must prove that the elements in 4(a) are present.  Regardless of the outcome of the debate, it is clear that the Respondent must address paragraph 4(c) of the Policy once Complainant has made a prima facie showing on paragraph 4(a)(ii) of the policy.

Reporter’s Notes: Burden of proof shifts: WIPO/D2000-1106; WIPO/D2000-1467, WIPO/D2001-0809.

Burden of production shifts:  WIPO/D2000-0270; followed by WIPO/D2000-0252.  See also WIPO/DTV2001-0013.

CHAPTER 1.4 – APPROPRIATE SUBJECT MATTER (What subjects should Panels consider when deciding a dispute?) 

Topic 1.4.1 – Issues of Fact (Should Panels decide which facts are true?)

While inherent limitations of the dispute resolution process may make it inappropriate to decide a factual issue in certain circumstances, the mere existence of a genuine dispute of material fact should not preclude a Panel from weighing the evidence before it and reaching a decision.

Caveat:  The rule for this section was taken from the frequently cited case WIPO/D2000-0847; however, uncertainty remains as to which types of claims or legal issues are not suitable for Panel consideration.

Comments:  When faced with an issue of fact, a Panel may request additional information from the parties. 

If a panel determines that a Complainant has satisfied its burden by a preponderance of the evidence, the existence of conflicting accounts does not preclude a Panel from reaching a decision because the Parties retain the option of pursuing the matter in a forum that allows for full discovery and live testimony.

Reporter’s Notes: Factual disputes, questions of credibility of witnesses, and matters of trademark law, as well as other legal issues, are beyond the scope of the disputes intended to be resolved under the Policy. These matters go considerably beyond the scope of issues that can be fairly resolved on a document-only basis and within the short deadline for making decisions: WIPO/D2000-0955.

Claims concerning beach of fiduciary duty, breach of contract, and the original rightful ownership should be pursued in a court of law: NAF/FA95285.

Proceedings not conducive to credibility determinations given the lack of discovery and live testimony: WIPO/D2000-0270.

Proceeding not the appropriate forum for resolving disputed issues as to fact or motive where there is room for reasonable doubt, except by resolving the doubt against the Party bearing the burden of proof: WIPO/D2000-0950.

Panel may request additional information: WIPO/D2000-0017.  See also UDRP Rule 12.

Conflicting evidence does not preclude a Panel from reaching a decision because the Parties retain the option of pursuing the matter in a court of law: WIPO/D2001-0237.

Mark Gurevich (Harvard Law School ’04) contributed to this Section.

Topic 1.4.2 – Claims of Trademark Infringement

If the claims relate to traditional infringement, rather than bad faith, they belong in a court of law.

Comment: Traditional infringement of trademark relates to a somewhat different set of acts, although many of them may also constitute bad faith. For example, a second company may adopt a mark similar to an older company. The newer company may be liable under traditional trademark infringement if it is selling the same kind of goods. It may not be liable under traditional infringement if it is selling very different goods or sells in a far distant nation from the first company. Regardless of the presence or absence of traditional infringement, if the second company is a bona fide entity and used the domain name for legitimate business purposes prior to notice of the UDRP complaint, it would have a legitimate right and interest under the UDRP Section 4(c) and would be entitled to retain the domain name.

While Complainant may have a cause of action in United States Courts for alleged trademark infringement, the Panel must decide the case strictly on the Policy criteria: WIPO/D2001-0082.

Since the Policy does not require Panels to engage in trademark infringement analysis, the Panel declined to do so stating “a court of law or a mutually agreed arbitration tribunal is the appropriate venue for such an analysis”: WIPO/DTV2000-0005.

Panel would have declined to analyze the trademark infringement claim even if the Panel had been presented with evidence on trademark infringement because such claims are properly left to courts of law: WIPO/D2000-0622.

Topic 1.4.3 – Existence of Common Law Trademark

Common law trademark claims form a sufficient basis for a Complaint under paragraph 4(a)(i) of the Policy. 

Reporter’s Notes: The Policy does not require that the Complainant should have a registered trademark or service mark. It is sufficient that the Complainant should satisfy the Administrative Panel that Complainant has rights in common law trademark: WIPO/D2000-0210.  See also WIPO/D2001-0059; WIPO/D2000-1764

Where Complainant lacks a federal registration to provide proof of trademark rights, Complainant must establish common law trademark rights: WIPO/D2001-0311.

Topic 1.4.4 – Establishing a Common Law Trademark

Where Complainant’s jurisdiction acknowledges common law trademark rights, Complainant can prevail under the Paragraph 4(a)(i) if it can show sufficient use of the mark in commerce to create such rights.

Reporter’s Notes: For example, common law rights in the United States arise out of use of a mark in commerce in connection with goods or services regardless of “whether the mark is a traditional mark on goods or a personal name that has come to be associated with particular services”: WIPO/D2001-0059; followed by WIPO/D2001-0382.  But, where the Complainant was a Turkish company and where there was no evidence that Turkey recognizes common law trademarks, the concept was deemed irrelevant: WIPO/D2000-1764.

Decisions have accepted the following as evidence of a common law trademark:

1)      Advertising, marketing, or promotional use of the alleged common law mark

2)      Third Party references to the alleged common law mark

3)      Widespread evidence of recognition among Internet users

4)      Sales of services under and by reference to the alleged common law mark

5)      Appropriate showing of prior continuous use in a given product and territorial market over a sufficiently long period of time

WIPO/D2000-1417, WIPO/D2000-1523, WIPO/DTV2000-0001, WIPO/D2000-1602.  This list is not meant to be exhaustive.  

Cross Reference:  See Division 2: Trademarks. 

Topic 1.4.5 – Validity of Trademark Registration

It is not the province of the UDRP to review validity of registrations issued by national governments.

Reporter’s Notes:  Panel had misgivings about the validity of the trademark registration but declined to investigate stating that a court of competent jurisdiction should decide the issue: WIPO/D2001-0233.

Where the Brazilian Institute of Industrial Property, Brazil’s legal authority for granting trademarks, granted registration for Complainant’s mark, “it lies totally beyond a Panel's powers under these ICANN’s proceedings to discuss the validity of such trademarks”: WIPO/D2000-0461.

CHAPTER 1.5 – RES JUDICATA (When can a Complaint be re-filed?)

Topic 1.5.1 – Definition of a Re-filed Complaint

A re-filed Complaint is a later Complaint about the same domain name, which is filed by the same Complainant against the same Respondent to a previous Complaint

Comment:  A Complaint that does not involve the exact substance of the original Complaint, but nonetheless involves the same Complainant, Respondent, and domain name will still be considered a re-filed Complaint.

Reporter’s Notes: Defining re-filed Complaints: WIPO/D2000-1490.

Topic 1.5.2 – Effect of Multi-Party and Multi-domain Disputes (What happens when there was more than one Complainant, Respondent, or domain name involved in the original dispute)

A re-filed Complaint is any subsequent Complaint brought by at least one of the previous Complainants, against at least one of the previous Respondents, in relation to at least one of the domain names subject of the previous Complaint.

Comment:  A Complaint that does not involve the exact substance of the original Complaint, but nonetheless involves at least one of the same Complainants, at least one of the same Respondents, and at least one of the same domain names will still be considered a re-filed Complaint.

Reporter’s Notes: Defining re-filed Complaints: WIPO/D2000-1490.

Topic 1.5.3 – Re-filed Complaint Concerns Act(s) That Formed the Basis of the Original Complaint

Where the re-filed Complaint concerns act(s) that formed the basis of the original Complaint, the re-filed Complaint will be considered if at least one of the following factors is present:

(1)   The original Complaint was dismissed without prejudice;

(2)   The Panel in the prior proceeding expressly reserved the right of the Complainant to raise a particular issue;

(3)   Serious misconduct on the part of a Panelist, attorney, or Party to the proceeding;

(4)   A breach of natural justice;

(5)   A breach of due process in the prior proceeding; or

(6)   The discovery of credible and material new evidence which, with the exercise of due diligence, would not have been reasonably available at the time of the original hearing, and which would have had an important, if not decisive, influence on the proceeding.

Comment:  This rule reflects the intermediate position espoused in the most recent decisions.

Reporter’s Notes: Leading decision: WIPO/D2000-1490; followed by: WIPO/D2000-1619. 

Original Complaint failed to unambiguously allege sufficient facts that Respondent (who defaulted) used the domain name in bad faith.  The Complaint was dismissed without prejudice, DeC/AF-287, and later reconsidered, DeC/AF-587.  

Issue reserved by Panelist in prior proceeding: NAF/FA95842.

Topic 1.5.4 – Re-filed Complaint Concerns Act(s) Subsequent to the Dismissal of the Original Complaint

Where the re-filed Complaint concerns act(s) that occurred subsequent to the dismissal of the original Complaint, the re-filed Complaint will be entertained as a new action.

Reporter’s Notes: See: WIPO/D2000-1490; and: WIPO/D2000-1619. 


CHAPTER 1.6 – CHALLENGING NEW TOP LEVEL DOMAINS

Topic 1.6.1 – Sunrise Challenges (.info)

Domain names registered in the .info registry are subject to Sunrise Challenges until December 26, 2001, after which date domain names registered during the Sunrise Registration Period will be subject to the UDRP.

Reporter’s Notes: Guidelines concerning Sunrise Challenges is available from WIPO.

Topic 1.6.2 – Complaints Concerning .biz

Domain names registered in the .biz registry are subject to STOP Complaints, UDRP Complaints, and RDRP Complaints depending on the timing and subject matter of the Complaint.

Reporter’s Notes: Information on .biz is available from WIPO.

CHAPTER 1.7 – UDRP RULES 

Topic 1.7.1 – Rule 1 - Definitions

Respondent means the holder of a domain name registration against which a Complaint is initiated.

UDRP Rule 1

Comment: While the language of Rule 1 makes it clear that the Respondent is the holder of the domain name registration, Panels have accepted the following persons as domain name holder for the purposes of the proceeding:

1)      Registrants;

2)      Administrative contacts;

3)      Entities for which data is available in the WHOIS database of the registrar of the domain name at stake;

4)      Persons who held themselves out as the owner, registrant, or administrative contact;

5)      A party that has agreed to purchase a domain name, but does not yet have control over the domain;

6)      Persons claiming to be the registrant although WHOIS database stated differently; and

7)      Multiple persons who share the same contact information. 

This list is not intended to be exhaustive.

Reporter’s Notes: Partial list of decisions considering the issue of who is considered to be the domain name holder: WIPO/D2000-0118, WIPO/D2000-0128, WIPO/D2000-0198, WIPO/D2000-0252, WIPO/D2000-0364, WIPO/D2000-0370, WIPO/D2000-0477, WIPO/D2001-0947, NAF/FA93763, NAF/FA94386.

Patrick Lewis (Harvard Law School ’04) contributed to this Section.

A Panel may, in its discretion, permit joinder of different domain holders.

Caveat:  While some Panels have permitted joinder, neither the Policy nor the Rules provide for the naming of multiple Respondents.  This issue merits further consideration.

Comment:  Neither the Policy nor the Rules provide for the naming of multiple Respondents and Rule 1 indicates that the Respondent in a UDRP proceeding is the holder of the domain name registration. 

But See:

Panels have permitted joinder where:

1)      Two entities’ domain names differed only by the TLD;

2)      Two domain name holders registered similar domain names and were affiliated or closely linked;

3)      Two different domain-name holders whose address and administrative, technical, and zone contact was the same;

4)      Respondents shared a postal address, administrative and billing contact, address, and telephone number:

5)      Two Respondents each of which had registered two of the disputed domain names; and

6)      The person who registered the domain name did so as agent or nominee (principal was joined).

Reporter’s Notes: Panel dismissed 2 additional Respondents (the administrative contact and the entity listed as registrant on WHOIS) because neither the Policy nor the Rules provide for the naming of multiple Respondents and the Rules are quite explicit that the Respondent in a UDRP proceeding is the registrant: WIPO/ D2001-0558.  But see: WIPO/D2000-1452 (Panelist allowed the administrative/billing contact, who acted as the real owner, to be joined with the entity listed as the registrant on Network Solution’s whois database).

The Provider permitted joinder: WIPO/D2000-0717.

Most instances of joinder have occurred where one party was acting as the agent or nominee of another: WIPO/D2000-0147, DeC/AF-106.

Other decisions considering the issue of joinder: WIPO/D2000-0173, WIPO/D2000-0192, WIPO/D2000-0226, WIPO/D2000-0587, NAF/FA94301.

Mike Zarren (Harvard Law School ’04) contributed to this Section.

Registrar means the entity with which the Respondent has registered a domain name that is the subject of a complaint.

UDRP Rule 1

Comment:  The term “Registration Authority” is often used by Panels to refer to the Registrar of a ccTLD.  In addition, Registrar and Registration Authority are sometimes used interchangeably (particularly when the Complainant and/or Respondent are non-US residents) even if the domain is registered in a gTLD.

Reporter’s Notes: Registration authority used to refer to the registrar of a ccTLD: WIPO/DTV2001-0010, WIPO/D2000-1349.

Registration used interchangeably with registrar where the domain registered is in a gTLD: WIPO/D2001-0709.

Patrick Lewis (Harvard Law School ’04) contributed to this Section.


Topic 1.7.2 – Rule 3 – The Complaint

Section 1.7.2.1 – Amending the Complaint

The Complaint may be amended where it was filed at the same time as the commencement of the proceeding, it promptly reported a new development that arose after the filing of the Complaint, and where Respondent had a fair opportunity to respond to the amendment.

Reporter’s Notes: WIPO/D2000-0120 (citing WIPO/D2000-0121), WIPO/D2000-0121.

Panel refused to allow the Complainant to amend the Complaint by adding 11 additional domains, recommending that Complainant raise the additional domains in a new proceeding: WIPO/D2000-0541.  Followed by WIPO/D2001-0729.

Section 1.7.2.2 – Supplementing the Complaint

A Panel may, in its discretion, accept supplements to the Complaint where the supplemental material was filed before Respondent submitted his response

Reporter’s Notes: WIPO/D2000-0235

Cross-Reference:  See “Rule 12: Further Statements.” 

Section 1.7.2.3 – Effect of Failure to Serve the Respondent

A Complaint will not be automatically dismissed simply because Complainant failed to serve Complaint to Respondent.

Comment:  This is particularly true where Complainant is acting on a pro se basis.

Reporter’s Notes: NAF/FA94906, NAF/FA94907

Section 1.7.2.4 – Hard Copy Differed from the Copy Sent by E-mail

Where the hard copy of the Complaint differs from the copy sent by e-mail, the Panel will accept the later submission as the Complaint.

Reporter’s Notes: WIPO/D2000-0728

Topic 1.7.3 – Rule 5 – The Response

A Panel may, in its discretion, accept responses that do not comply with the formal requirements of Rule 5.

Comments:  Panels are split as to when they will consider a non-compliant response.  Some Panels have cited UDRP Rule 10(b) (“the Parties are treated with equality and that each Party is given a fair opportunity to present its case”) as authority for considering non-compliant responses.

Reporter’s Notes: Unlike Rule 4(b), which addresses deficiencies in the Complaint, the Rules contain no similar provisions for treatment of Responses that fail to follow the Rules; therefore, it is up to the Panel to determine whether to accept the Response and how to treat the Response's deficiencies: WIPO/D2001-0558.

Panel considered non-compliant response where:

Response was filed after the deadline but before the Panel had begun its substantive review: WIPO/D2000-0035.

Response was filed after the deadline but did not prejudice the Complainant or delay the proceeding: WIPO/D2000-0591.

Response was filed after the deadline but where Respondent alleged a medical emergency: NAF/FA94269.

Response filed after the deadline was considered in order to avoid a miscarriage of justice: NAF/FA95003.

Response was handwritten: NAF/FA93634.

Response did not comply with word limit: WIPO/D2000-0376.

Response was faxed: NAF/FA94425.

Panel declined to consider non-compliant response where:

Response was sent two weeks after deadline, and where no confusion about deadline existed, Respondent could have requested an extension, and Respondent was a sophisticated person represented by counsel: WIPO/D2000-0009.

Service Provider was unable to open the response attached to an e-mail within the 20-day period, and Respondent did not send the response in hard copy: DeC/AF-176.

Respondent only sent an email: WIPO/D2000-0824.

Response did not file a hard copy: DeC/AF-148.

Cross-Reference:  Rule 10(b). Topic 1.7.6 - Rule 10.

Section 1.7.3.2 – Extensions for Filing the Response

At the request of the Respondent, the Provider may, in exceptional cases, extend the period of time for the filing of the response. The period may also be extended by written stipulation between the Parties, provided the stipulation is approved by the Provider.

UDRP Rule 5(d)

Reporter’s Notes: Date of commencement: WIPO/D2000-0073, WIPO/D2000-0118

Respondent’s request for extension granted by the Panel: DeC/AF-290

Complainant agreed to Respondent’s request for a 14 day extension and WIPO approved: WIPO/D2001-0825. 

Section 1.7.3.3 – Failure to Respond

If a Respondent does not submit a response, in the absence of exceptional circumstances, the Panel shall decide the dispute based upon the Complaint.

UDRP Rule 5(e)

Comment:  Panels rarely find exceptional circumstances under Rule 5(e).  However, Panels have also considered Rule 10(b) when deciding whether to consider a late response.

Reporter’s Notes: Exceptional circumstances found where Respondent misunderstood the Rules and the response sent to Complainant and to ICANN instead of to the Center: WIPO/D2000-0263.

Panel declined to find exceptional circumstances, but considered Respondent's Response brief pursuant to the general powers and responsibilities set out in Rule 10, specifically, Rule 10(b): WIPO/D2001-0830.

Cross-Reference:  Rule 10(b). See Topic 1.7.6 - Rule 10.

Topic 1.7.4 – Rule 7 – Impartiality and Independence

Section 1.7.4.1 – Who May Be Recused (prohibited from hearing the case)?

The Policy does not give Panels the authority to order recusal of a Provider.

Comment:  Even if the Provider is biased, the Provider’s role is administrative only.  It is the Panel, which is required to be impartial under Rule 7, that renders the decision.

Reporter’s Notes: WIPO/D2001-0558.

Section 1.7.4.2 – Raising Concerns About a Panelist

While the Rules do not indicate the method for raising concerns to a particular Panelist, Rule 8 allows parties to communicate with the Panel or Provider through the Provider appointed case administrator; therefore, it is appropriate for a Party with concerns about a Panelist’s impartiality to communicate with the Provider through the case administrator in order to raise any such concerns and to seek a prompt and fair resolution.  In the event the Provider declines to disqualify the Panelist, it is equally appropriate for the Party to move for the Panelist’s recusal.

Reporter’s Notes: WIPO/D2001-0505.

Cross-Reference:  Rule 8.

Topic 1.7.5 – Rule 8 – Communications Between Parties and the Panel

Section 1.7.5.1 – Communications Between Parties and the Panel

A Panel may, in its discretion, accept unilateral communications from a Party

Reporter’s Notes: Panel accepted Respondent’s amendment although the notice of the amendment was mailed directly to the Panel in contravention of Rule 8: WIPO/D2000-0416.

Panel accepted an e-mail Respondent sent simultaneously to the Provider, Complainant, and the Panel, but refused to consider replies to the e-mail: WIPO/D2000-0730.

Topic 1.7.6 - Rule 10: General Powers of the Panel

Section 1.7.6.1 – Evidence Admitted by Panels under Rule 10(d)

(d) The Panel shall determine the admissibility, relevance, materiality and weight of the evidence.

Rule 10(d)

Comments:  Whether evidence of compromises and offers to compromise should be excluded is currently under debate.  Federal Rule of Evidence 408 (an American rule) is sometimes cited. Brevity of UDRP procedure, and its existence as an exclusive system for Internet naming disputes, calls for utilization of hyperlinks where cited in pleadings, rather than requiring submission of photocopies which merely adds to the cost of transferring documents to globally-scattered panelists and parties.

Reporter’s Notes: Admission of evidentiary material beyond the Complaint and Response is discretionary: WIPO/D2000-0765. 

Affidavits admitted: WIPO/D2000-0017, WIPO/D2000-0161 (affidavits of Respondent and Respondent's counsel), WIPO/D2000-0412 (affidavits of Complainant’s employees), WIPO/D2000-0452 (affidavit of counsel), WIPO/D2001-0493 (affidavits to demonstrate preparations for bona fide use of the Domain Names). 

Sworn statements admitted: WIPO/D2000-0124 (statement by Complainant's counsel), WIPO/D2000-0252 (statement of Respondent). 

Communications sent to the Panel by third parties were admitted: WIPO/D2000-0290.

Panel refused to accept unauthenticated photocopies of public records, and particularly documents reflecting typewritten and handwritten addenda, where the Complainant’s rights depend on the authenticity of those addenda, to establish Complainant’s intellectual property rights in a mark: WIPO/D2000-0336.

Section 1.7.6.2 – Panel Conducting Independent Research

A Panel may, in its discretion, conduct independent research.

Caveat:  This rule reflects the reality that Panels frequently conduct outside research.  The Panels rarely justify their independent research.  Whether it is advisable for Panels to conduct their own research or make decisions based on the evidence in the record merits further consideration.

Reporter’s Notes:  Panel visited Respondents’ websites: WIPO/D2000-0017, WIPO/D2000-0405, WIPO/D2000-0606, WIPO/D2001-0820, NAF/FA94392, DeC/AF-187.

Panel visited Complainant's website: WIPO/D2000-0139 (to verify use of mark), NAF/FA94865 (to compare content with Respondent’s website), DeC/AF-218 (to verify Complainant’s common law mark rights).

Panel conducted web search about Complainant’s mark: WIPO/D2000-0405, WIPO/D2000-0927.

Panel conducted WHOIS-database research: WIPO/D2000-0118, WIPO/D2000-0140, WIPO/D2000-0141, WIPO/D2000-0335, WIPO/D2001-0835, DeC/AF-252.

Panel visited an auction site to verify that the disputed domain name was offered there: WIPO/D2000-0353, WIPO/D2000-0604.

But see:  Panel, citing Paragraph 8 of the NAF Supplemental Rules, rejected as improper Respondent’s invitation to visit Respondent’s site because the issues concerning domain name registration must be decided on the evidence in the record: NAF/FA94964.

Panelist declining to visit the website of the disputed domain: Nike, Inc. v. Crystal International, WIPO Case No. D2002-0352 citing Randgold Resources Limited and Randgold & Exploration Co.Ltd. v. Pico Capital Corp., WIPO Case No. D2001-1108 and Ascendes Corporation dba MarketTouch v. Market Touch Limited, WIPO Case No. D2001-1186.

See also Section 1.7.6.3 below.

Section 1.7.6.3 – “Equal Treatment of the Parties” and “Fair Opportunity” Under Rule 10(b)

In all cases, the Panel shall ensure that the Parties are treated with equality and that each Party is given a fair opportunity to present its case.

Rule 10(b)

Comments:  The ideas of “equal treatment” and “fair opportunity” have received strong and widespread support.  Therefore, Panels tend to cite 10(b) in a variety of circumstances to ensure that justice is served on a case-by-case basis.

Reporter’s Notes: Panel declined to find exceptional circumstances under Rule 5, but considered Respondent's Response pursuant to Rule 10(b): WIPO/D2001-0830.

Panel, citing Rule 10(b) accepted a late response: WIPO/D2000-0591.

Panel cited fairness considerations and Rule 10(b) as authority for considering unsolicited supplemental material: WIPO/D2000-0802.

Panel cites Rule 10(b) as authority for accepting additional submissions from both parties: WIPO/D2001-0566.

Panel considered Rule 10(b) in determining that the language of the proceeding would be English: WIPO/D2000-1759.

Panel, citing Rule 10(b), decided to accept all documentation, regardless of the language, despite the fact that the language of the proceeding was English: WIPO/D2000-1215

Panel, refusing to view website under disputed domain name, asserting that content posted after initiation of proceedings would be non-probitive: Nike, Inc. v. Crystal International, WIPO Case No. D2002-0352

But see:  Panel, citing Rule 10(b), stated that it was within the Panel’s discretion to ignore the Respondent’s Response (but considered it nonetheless) and declined to consider Complainant’s Reply because the initial filings of the parties were sufficient to give both parties the fair opportunity to present their cases: WIPO/D2000-1672.

Section 1.7.6.4 – Precedent

The Policy and the Rules do not provide that an Administrative Panel is bound by or required to follow precedent.

Comment:  Although Panels are not bound by precedent, panels frequently cite previous decisions.

Reporter’s Notes: Panels not bound by precedent: WIPO/D2001-0974.

A few recent decisions where Panels cited precedent nonetheless: WIPO/D2001-0913, WIPO/D2001-0791, WIPO/D2001-0742, WIPO/D2001-0681, WIPO/D2001-0304.

Section 1.7.7.1 – Choosing the Language, General Requirements

(a) Unless otherwise agreed by the Parties, or specified otherwise in the Registration Agreement, the language of the administrative proceeding shall be the language of the Registration Agreement, subject to the authority of the Panel to determine otherwise, having regard to the circumstances of the administrative proceeding.

(b) The Panel may order that any documents submitted in languages other than the language of the administrative proceeding be accompanied by a translation in whole or in part into the language of the administrative proceeding.

UDRP Rule 11

Reporter’s Notes: Panel applied French as the language of the proceeding after Complaint was submitted in French, and because both parties were French: WIPO/D2000-0473.

Panel applied Spanish as the language of the proceeding after Complaint was submitted in Spanish, and because both parties were from Spain: WIPO/D2000-0540.

Panel proceeded in Spanish because both parties had at least one of their residences in Argentina, Spanish was the official language of Argentina and various exhibits were in Spanish: WIPO/D2000-0815.

Panel accepted French as the language of the proceeding although the language of the registration agreement was English after both parties submitted their pleadings in French: DeC/AF-208.