FOR EDUCATIONAL USE ONLY
University of Colorado Law Review
Fall 2000
Part IV: How (if at all) to Regulate the Internet
*1203 NET REGULATION:
TAKING STOCK AND LOOKING FORWARD
Yochai Benkler [FNa1]
Copyright © 2000 University of Colorado Law Review, Inc.;
Yochai Benkler
Imagine that there were an
American Administration in the second half of the fifteenth century. Imagine
that it issued its major policy statement on the introduction of printing,
entitled "Framework for Print-Based Commerce." And imagine that,
after two or three perfunctory sentences about how print would revolutionize
religion, science, language, and political discourse, the statement went on to
focus its policy planning exclusively on making sure that the print environment
was safe for glossy magazine advertisements, that printed order forms and
back-of-the-form standard contracts were enforceable, and that publishers of
popular novels had copyright protection. If this sounds silly, then you should
take a look at the Administration's Framework for Global Electronic Commerce
[FN1] from 1997.
Fear not--I have no intention of boring you with a tedious review of a three-
year-old document in an area in which those three years account for about half
the life of public concern with the issue--internet regulation. My description
of the document is here merely to motivate an exercise I think we are almost
ready for in "Net" [FN2] regulation--taking stock and evaluating our
direction.
In order to separate, at least initially, the task of taking stock from the
inevitable normative bias entailed by one's own sense of what things are
"important," the basic text of this evaluation was developed by a
rather mechanistic method. *1204 Part I presents a survey of all
bills introduced in Congress and all public laws passed by both houses and
signed by the President that contain the terms "internet,"
"electronic commerce," or one of a number of other terms that should
capture references to the Net in the legislative branch. [FN3] The idea behind
this methodology is to capture a zeitgeist, rather than to identify
comprehensively all instances of Net regulation. Needless to say, this method
excludes important instances of regulation, like federal agency decisions,
executive actions, and state regulations. Nonetheless, the breadth of the sweep
of congressional action and the nature of congressional politics suggest that
surveying the bills as well as the laws passed should give us a good picture of
the issues that have been seen during the 1990s, by at least some significant
constituency, as appropriate for legislative action.
The survey suggests that Net regulation until now has involved three clusters
of issues: (1) harnessing the Net to provide traditional public goods, like
education and access to government information; (2) developing the future
physical and intellectual infrastructure for the Net; and (3) establishing
patterns of control over information flows in society, where entrenched patterns
of control have been destabilized by the new technology. This is not to say
that regulatory efforts have always cohered, or that a broad understanding of
the importance of these three regulatory roles has always driven them. But
these categories do begin to organize our thoughts about the issues of Net
regulation and suggest a more-or-less coherent methodology for thinking about
regulatory choices and placing them in context with other regulatory choices
about Net regulation.
Part II describes the three clusters and explains how the first two clusters
should properly be seen as being about Net regulation, no less than the third.
Part III identifies the structure of regulation that falls within the third
cluster. It consistently involves destabilization of patterns of control over
information flows, the emergence of a range of regulatory options for response
to this destabilization--each with differing outcomes for the distribution of
control over information flows--and a regulatory choice that pushes towards a
new, stable pattern of control. Part IV concludes by suggesting that a *1205
consistent methodological approach to Net regulation should be taken in the
future--an approach that identifies the relationship between the
"problem" requiring regulation and the effects of the technology on
information flows, and then designs an institutional response that can be
justified given its expected effects on the flow of information in our society
and polity.
A. Background and Methodology
The concept of regulating the Net--in the lawmaking or regulatory sense,
rather than engineering sense--did not exist prior to the 1990s because
"the Net" did not yet exist as a society-wide communications medium.
Legislative acts in the early 1990s were responses to specific issues raised by
computer- based, usually closed-system, electronic communications. Courts and
commentators addressed issues of service provider liability for defamation with
respect to proprietary commercial online services like CompuServe or Prodigy,
or dial-up bulletin board services ("BBS"). [FN4] They dealt with
issues regarding internal employer local area networks ("LANs"),
proprietary e-mail gateways, and wide area networks ("WANs"),
primarily involving employer- employee relations regarding privacy. [FN5] They
expressed concerns over electronic contracting--concerns raised by the increase
in, but mostly hoped for, business-to-business electronic data interchange
("EDI"). [FN6] The broader conceptual framework of "regulating
the Net" was that, in the not-too- distant future, there would be an
"Information Superhighway" whose development required a regulatory
focus on traditional telecommunications and cable regulation, with the *1206
intent of harnessing these mature industries to build the infrastructure for
the Information Superhighway. [FN7]
The development of the World Wide Web ("Web"), and of Mosaic as a
graphical user interface ("GUI") to it, coupled with America Online's
("AOL") phenomenal success as the first proprietary service to
provide a gateway to the internet, changed all that. It turned out that the Net
was not in the future; it was here. There may have been some resistance among
"the natives" to the users who came from "aol.com," but
that was quickly swept away by the sheer volume of participation in what
suddenly became the new popular (not to say mass) medium. [FN8]
In order to impose some measure of discipline in the unavoidably normative
exercise of evaluating Net regulation, I have taken a rather laborious and
automatic approach to developing the initial text of my analysis. Rather than
selecting a series of "important" or "representative"
documents--judgments that inevitably already reflect my assumptions on the
matter--this article offers a description of all bills and statutes introduced
in or passed by Congress that include any one of a number of terms that
indicate reference to what we might be interested in as "Net
regulation." The following overview is the result of a Lexis search of all
bills introduced in the United States Congress and all public laws passed by
Congress and signed by the President, which use the terms "internet,"
"electronic commerce," "e- commerce," "world wide
web," or "interactive" close to "computer" or
"online." [FN9] There were 15 such bills and joint resolutions in the
101st Congress, 23 in the 102d Congress, 34 in the 103d Congress, 66 in the
104th Congress, *1207 275 in the 105th Congress, and 348
introduced in the first session of the 106th Congress, for a total of 761. A
total of sixty-two bills and resolutions including these words were enacted
into public laws or congressional resolutions adopted by both houses: [FN10]
three were enacted in the 101st Congress, four in the 102d, three in the 103d,
five in the 104th, twenty-nine in the 105th, and eighteen in the first session
of the 106th Congress.
This approach has obvious limitations that must be kept in mind when evaluating
its results. It is crude, for it gives the Telecommunications Act of 1996 or
the Children's Online Protection Act as much weight, as an initial matter, as a
bill to require boxing associations to publish their ratings of boxers on the
Net. It is partial, for it treats only the federal legislative branch, and not
all producers of regulatory actions. And it relies on the use of specific
language, and hence on self-conscious expression of the regulated matter as
"the Net," which may have left out regulatory acts that had
significant, intended effects on the Net, but did not refer to it in any way.
The advantage of the approach, however, is that it provides a relatively
value-neutral picture of the instances in which the primary legislative arena
in the United States self-consciously and expressly applied itself to the Net.
It includes "irresponsible" acts--bills introduced without a hope of
passing-- as well as fully negotiated legislative regulations, and is therefore
a better measure of the kinds of things thought by at least some significant
portion of the American public to be important enough to justify
regulation--even if they could not pass, as a matter of political reality. What
I am hoping to get from this exercise is a representation of the 1990s Net
regulation zeitgeist. The initial crudity of treating all instances as equal is
then evened out by looking at trends and clusters in these legislative actions,
rather than at individual instances, as expressions of the general cultural
sense of what Net regulation is about, and what it might seek to achieve.
*1208 B. Bills: 1990-96
The term "internet" first appeared in bills introduced in the
102d Congress, in 1991. Three initiatives focused on education, libraries,
infrastructure development through federal investment and coordination, and
access to government information. H.R. 4014 was aimed at promoting the use of
technology to enhance education and research, and spoke of the Net primarily as
a means of disseminating educational materials and enhancing communications
among researchers. [FN11] H.R. 5759 and S. 2937 (introduced by then-Senator
Gore) sought to expand focus and funding for developing high-performance, high-
speed computing, and proposed a federal effort to build a technological
infrastructure focused on linking schools to each other over the internet,
thereby enhancing education, libraries, medicine, and productivity. [FN12] H.R.
5983 and S. 2813 sought to use the internet to facilitate public access to
federal electronic information through the Government Printing Office
("GPO"). [FN13] Another initiative, H.R. 5392, proposed a program to
promote electronic commerce as part of the National Institute of Standards and
Technology ("NIST"). [FN14] This bill, however, did not once mention
the term "internet," for its frame of reference for electronic
commerce was still business-to-business EDI.
The 103d Congress continued to see the internet as part of our national
investment in educational quality and equality, [FN15] and in online libraries.
[FN16] Congress reintroduced bills to focus federal efforts on building an
information infrastructure, [FN17] with some mention of the Net in the major
precursor bill to the Telecommunications Act of 1996, [FN18] and on increasing
access to government information. [FN19] It addressed electronic commerce only
in the context of government acquisitions. [FN20]
*1209 Until 1995, then, the "internet" was associated
with education, with libraries, and with access to government information; and
the policy goals with which it was associated were the traditional policy goals
for providing these public goods. In 1995-96, the 104th Congress began to look
more familiar from the perspective of the late 1990s. There was much more
legislative activity and a whole new slate of objectives. During this period,
Congress attempted to regulate children's access to indecent materials, [FN21]
internet gambling, [FN22] hate speech, [FN23] advertising practices, [FN24]
consumer privacy, [FN25] and dissemination of information of concern to
national security [FN26]--in particular, regulating encryption. [FN27] It began
to regulate internet service providers ("ISPs"), by exempting them
from liability on the condition that the ISPs would help enforce federal
regulations. [FN28] Congress also continued to support the educational use of
the Net, [FN29] most prominently by enacting the universal service subsidy in
the *1210 Telecommunications Act of 1996, [FN30] and increasing
use of the Net to provide access to government information. [FN31]
Democratization and the internet community gained recognition in a joint
resolution [FN32] and in a series of proposals to harness the Net to improve
dissemination of federal elections information. [FN33]
C. Bills: 1997-99
There was a further explosion in internet regulation concerns in the 105th
Congress. Four times as many bills that somehow referred to the Net were
introduced, and six times as many such laws were passed. Bills were again
introduced to deal with the issues of educational access. This concern was most
clearly reflected in bills providing financial support for increasing internet
access in schools [FN34] and the use of educational technology. [FN35] But
there was also resistance to federal investments *1211 in school
internet access [FN36] and to what would become a growing concern in other
areas--the content of communications on the Net. This concern led to the first
attempts to control what information minors can access over the Net, by
requiring installation of filters in school and library computers as a
condition of receiving universal service support. [FN37]
During the 105th Congress, efforts to enhance access to government information
using the internet continued, and gradually transformed into a more general
assumption that government information should be made available on the Net.
[FN38] *1212 Moreover, the concept of using Net publication to
enhance access to governance-related materials expanded to include information
required by law to be published by non-government actors, [FN39] and for the
first time was explicitly drafted to disseminate federal propaganda. [FN40] There
were more explicit attempts to use the Net not only to enhance access to
information generated by the government, but also directly to improve
government *1213 services by using electronic information
management and online access. [FN41] There were also expanded efforts to
harness the Net to aid democracy--by disseminating federal elections-related
information, [FN42] by facilitating participation in public debate, [FN43] and
by noting the Net's importance in facilitating cultural preservation. [FN44]
The 105th Congress was also the first Congress to debate, through proposed
bills, the future role of government in the development of the internet. There
were dueling bills regarding investment in the "Next Generation
Internet": on one side, the bills--eventually passed as law [FN45]--that funded research and development
through the National Science Foundation ("NSF") and other government
agencies; [FN46] on the other side, bills that resisted
the extent and nature of government participation in *1214
developing the internet, [FN47] such that even the NSF and NIST would
have been prohibited from spending money on the "Next Generation
Internet." [FN48] The resolution of this debate favored
continued government investment, [FN49] except that the drive to take the domain
name system administration out of the NSF did prevail. [FN50]
The concern over Net infrastructure development also carried over into more
traditional areas of infrastructure regulation. There were bills that supported
the private provision of infrastructure development--through expanding
satellite services to include internet service, [FN51] or permitting low power television
("LPTV") licensees to provide wireless internet access. [FN52] There were efforts to shield internet
access from time- sensitive pricing by regulating its treatment by telecommunications
carriers, particularly the local exchange carriers. [FN53] Future planning was expressed by an
effort to add questions about internet connectivity to the Census 2000
questionnaire. [FN54] *1215 While the universal
service reform passed by the 104th Congress in the Telecommunications Act of 1996
was the primary and central change in policy concerning distributive justice,
there were more efforts in the 105th Congress to deal with distribution
concerns. [FN55] Most interesting in this respect was a
bill to permit consumers to aggregate to provide a public internet service, as
does a public electric utility. [FN56]
During this period there was also a continued heavy focus on regulating
"bad" or "dangerous" speech, and in particular, bills
demonstrated a perception that children are particularly exposed and endangered
by the Net environment. Sex, in this matter, is king. Bills were introduced to
protect children from access to pornography, [FN57] as well as from exploitation for child
pornography. [FN58] Congress sought to prevent children's
access to pornography by new prohibitions on the distribution of smut on the
Web [FN59] and by requiring ISPs to offer filtering
software. [FN60] Moreover, heavy attention was paid to
protecting children from sexual assault [FN61]--which for some reason was linked with
computers in the minds of legislators--and therefore led to enhanced penalties
for child sexual abuse if a computer was used in perpetrating it. [FN62] There were prohibitions on making
available information that could facilitate illegal sexual relations *1216
with minors, [FN63] efforts to prohibit ISPs from offering
internet access to convicted "sexual predators," [FN64] and efforts to persuade states to prevent
state prisoners from having unsupervised internet access. [FN65] "Dangerous communications" were
also addressed through the regulation of tobacco advertising and sales to
children, [FN66] a proposed ban on internet or mail-order
gun sales without a federal license, [FN67] and the return of internet gambling
regulation. [FN68]
On a parallel track was the introduction of consumer protection bills. Some
simply applied existing labeling requirements to online advertising, [FN69] evidencing a concern over internet fraud [FN70] and expressing concern over the quality
of information available on the Net. [FN71] But more specifically, bills showed
continued concern over online consumer privacy. [FN72] Children's consumer privacy took center
stage, [FN73] while resistance *1217 to
privacy regulation took the form of a preference for self-regulation or of a
focus on the privacy of users of government services. [FN74] The problem of spam--unsolicited junk
e-mail--also received a good bit of legislative attention. [FN75] Bridging the area of privacy concern and
e-commerce was the continued focus on encryption regulation. Here, Congress
played the role of counterweight to the Administration's efforts to stall the
dissemination of strong encryption--to some extent relying on a privacy
rationale, but also relying on a rationale of the importance of encryption to
electronic commerce. [FN76]
The 105th Congress focused heavily on electronic commerce, and on the Net as an
environment crucial to United States economic development--to be fostered as a
matter of industrial policy and facilitated by specifically-tailored property
and contract rules. To that end, there were general declarations that supported
electronic commerce [FN77] and bills that sought to support
electronic commerce by appointing an electronic commerce advisory committee
representing its business side and occasionally seeking the representation of
consumer *1218 groups. [FN78] Bills proposed tax incentives for the
software and online services industries. [FN79] More generally, there emerged the
internet tax freedom notion of assuring that online access services were not
subject to tax, and that electronic commerce not be subject to specific
taxation. [FN80] The notion of internet tax freedom was
put forward as international trade policy, [FN81] and there were suggestions to expand it
to a more general notion of forbearance from regulation at both the federal and
state levels. [FN82] Federal procurement was also enlisted to
support the growth of electronic commerce. [FN83]
In addition to the various subsidies designed specifically to aid electronic
commerce, as opposed to infrastructure, bills were introduced to make the legal
environment more conducive to electronic commerce. A digital signature law was
introduced, [FN84] and intellectual property rights were
expanded to increase the appropriability of information goods and services
provided online. The Digital Millennium Copyright Act ("DMCA") was
introduced, [FN85] and the development of domain *1219
name policy was linked to trademark concerns. [FN86] There was an effort to delineate clearly
the liability or responsibility of ISPs, [FN87] which were treated using the same structure
developed for content regulation: they were insulated from liability, but given
an enforcement role in exchange. [FN88] Finally, there were more specific responses
to problems like Y2K readiness [FN89] and liability. [FN90] No less interesting, though of much
lesser prominence, was the first attempt to use the Net to facilitate
real-world efficient markets where market failure was in the past seen as
legion--specifically, a requirement that airlines publish their fares online. [FN91]
The 106th Congress has followed more or less the same pattern. There has been
increasing use of Net publication as a standard approach to disseminating
government information, [FN92] *1220 to providing
government services, [FN93] and to permitting the public to
communicate with the government. [FN94] It has been used *1221
similarly as a means for private parties to publish information they are
required to make public, [FN95] or to support private parties who are
making useful information available on the Web. [FN96] Congress has continued to attempt to
harness the Net to enhance the election process, not only by facilitating
dissemination of Federal Elections Commission reports, [FN97] but also by permitting candidates to use
public funds for internet- and Web-based campaign materials [FN98] by excluding the use of internet
communications by individuals from covered expenditures, [FN99] and most creatively, authorizing a study
of the use of internet technology to enhance voter participation. [FN100] There also has been increased use of the
Net for government propaganda and educational messages. [FN101]
*1222 Congress has continued to concern itself with
infrastructure development, [FN102] including Next Generation Internet
development. [FN103] There has been some sense that
information technology is generally the appropriate domain of policy analysis, [FN104] some attempts to restructure the
universal service system--primarily by localizing it [FN105]--and new efforts to support the
development of telehealth services. [FN106] Traditional infrastruc-ture regulation
after the Telecommunications Act of 1996 has been represented in the question
of whether interconnection requirements should apply to cable operators insofar
as they offer *1223 broadband access services. [FN107] The idea that internet service provided
by electric utilities can possibly be used to allow consumers who aggregate to
provide electricity also to provide internet service was also reintroduced. [FN108] Wireless communications were enlisted to
provide internet access by the elimination of spectrum aggregation limits on
spectrum auctioned after December 31, 1999. [FN109]
There has been more education-related legislation, [FN110] with some efforts to fund teacher
computer training. [FN111] More creatively, there has been funding
of prizes for students to develop educational software, conditioned on the free
distribution of that software on the Net to educational institutions. [FN112]
Fear of "bad" information flows on the Net also has continued. There
have been repeated efforts to condition universal service, or even the availability
of general federal funds for schools and libraries, on installing filters at
internet access points. [FN113] There has been a crackdown on child
pornography on *1224 the Net [FN114] and efforts to curtail prisoners'
communications. [FN115] There have been efforts to protect
children from pornography (and violence) on the Net, by nudging the new media
industry to restrain itself and facilitating industry collaboration in pursuit
of such restraint. [FN116] Concerns about internet gambling, [FN117] the sale of prescription drugs over the
internet, [FN118] tobacco sales, [FN119] and sales [FN120] and disposal [FN121] of firearms using the Net round out the list
of dangerous communications that have elicited congressional response.
Consumer privacy, [FN122] spam, [FN123] communications privacy from government
search, [FN124] and consumer protection issues [FN125] -- *1225 in particular
against internet fraud [FN126]--have also continued to appear on the
congressional table, as has encryption regulation. [FN127] The arrival of online brokerage has been
marked by the introduction of bills to regulate or facilitate online securities
transactions. [FN128]
Finally, electronic commerce has continued to occupy much of Congress's Net-
related attention. There have been more *1226 statements about
the need explicitly to foster electronic commerce. [FN129] There have been attempts to make the
internet tax freedom concept perpetual, [FN130] to prohibit the Federal Communications
Commission ("FCC") from imposing access charges on internet access
services, [FN131] and to make internet tax freedom a
stable part of United States foreign trade policy. [FN132] There has been a continued focus on
developing the use of electronic commerce in government procurement. [FN133] There have been more efforts to study
the effect of the internet on access to price and other attributes of service
in real-world markets and to use *1227 the Net to facilitate
efficient real-world markets. [FN134] In the arena of developing the property
and contract regimes to undergird electronic commerce, there have been database
protection bills, [FN135] bills concerning digital signature [FN136] and electronic contracts, [FN137] and attempts to regulate the
trademark/domain name issue. [FN138] There have also been attempts to
legislate Y2K litigation control. [FN139]
D. Public Laws: 1990-99
The bills enumerated above reflect the range of issues considered by
congressional representatives to be sufficiently important to propose as a
bill. The list of public laws actually passed over this period suggests which
issues commanded an effective majority of congressional representatives who
thought them sufficiently important to make them laws.
In infrastructure regulation, the Telecommunications Act of 1996's attempt to,
among other things, harness telephone and cable providers to build the
broadband network was obviously one of the most expansive laws. [FN140] So too were its universal service
provisions and their inclusion of internet access for schools and rural
healthcare providers. [FN141] The Next Generation *1228
Internet Research Act of 1998 [FN142] and other means of funding internet
development [FN143] continued the government's commitment to
engagement in the development of the Net--although the prohibition on the NSF
from expending funds on entering into contracts regarding management of the
domain name and numbering system after September 30, 1998 [FN144] suggested an ambivalence. Funding for
the development of educational uses [FN145] and cultural development are also
noteworthy. [FN146]
*1229 As with the bills, the public laws too began to rely
heavily on the Net to disseminate public information, beginning with
dissemination of the legislative materials themselves early in the 1990s, [FN147] and then continuing to rely on the Net
more generally to disseminate government information, [FN148] including government *1230
propaganda and educational campaigns. [FN149] Similarly, Congress did in fact adopt
the notion of using the Net as the proper location for publishing materials
required by law to be made public by non-government actors. [FN150] There were also the beginnings of
offering services through the Net, [FN151] whose efficacy is hinted at in, for
example, funds allocated to the non-governmental Center for Missing Children,
seen to be an effective user of Net publication to serve the public interest. [FN152]
The concerns about dangerous communications tended to fare well in Congress,
resulting in, for example, the Communications Decency Act of 1996
("CDA"), [FN153] the Family Online Privacy *1231
Act, [FN154] and the Child Online Protection Act
("COPA"). [FN155] There was also a study on the
availability of pornography to children on the internet, [FN156] a declaration that prisoners should not
have unsupervised internet access, [FN157] and a sentencing enhancement for sexual
abuse of children if a computer is used to solicit the child or organize the
abuse. [FN158] Along parallel lines, there were studies
of internet gambling [FN159] and the availability of information on
the Net regarding terrorism. [FN160]
Children also provided the binding agent that allowed at least one form of
general consumer protection legislation to pass--in the form of the Children's
Online Privacy Protection Act ("COPPA"). [FN161] That Act recently has been implemented
in FTC regulations effective April 21, 2000. [FN162] In the consumer protection area,
Congress also required a study of the appropriate regulation for online
banking. [FN163]
The drive to enhance and facilitate electronic commerce was similarly effective
in Congress. The Internet Tax Freedom Act was passed, [FN164] there was a declaration that the
internet *1232 should be free of tariffs, [FN165] and there was funding allocated for the
use of electronic commerce in government procurement. [FN166] The DMCA [FN167] and the Anticybersquatting Consumer
Protection Act [FN168] were passed, and there was funding
allocated for infrastructure tied to a study of the effects of domain name
registration policy on trademark owners. [FN169] Finally, there were Y2K laws creating
litigation exemptions [FN170] and facilitating collaboration among
industry participants to resolve Y2K issues. [FN171]
The appearances of the Net in
legislation and legislative efforts can be organized usefully into three
clusters.
In the first cluster, legislation attempts to harness technology to serve what
are perceived to be governmental goals unrelated to the Net. These include:
enhancing education by providing school access and teacher training; funding
internet *1233 access in libraries; publishing government
information and information required by law to be published by non-government
actors; and communicating with government by opening up the process of public
comment on regulations. The tax breaks, trade policy, and procurement aspects
of support for electronic commerce could also be seen as falling within this
category--as instances of the industrial policy of a nation steering its
industrial sector to an area where the government sees the greatest welfare
gains.
While these legislative efforts may, at first glance, seem to harness
technology--defined independently of these efforts--to serve pre-existing
governmental goals, a review of some of the actual uses suggests that the
technology can alter the perceived role of government. This change in the
perception of government's role can in turn affect the direction of technological
development, as technology seeks to respond to facilitate the new role. When
the declining cost of communication leads Congress to provide Congressional
Research Service products online, [FN172] we might be observing a slight shift in
the perceived role of government publication, from a means of assuring
transparency of government, to a means of providing a public good: information.
If we see low-cost communications being harnessed to provide significantly
better real-time or near-real-time feedback mechanisms for public comment, [FN173] we might be observing a slight shift
from a good-administration conception of government--with comment and
publication maintained for transparency purposes--to a conception of government
as implementing the product of public discourse--with publication and feedback
serving a deliberative, rather than a monitoring, function.
As more public functions are performed on the Net, and are enhanced and altered
by the Net, its role in people's lives is affected. The machine through which
you debate political issues with your community plays a different role in your
life *1234 than the machine through which you shop for Christmas
presents. The social construction of the Net is affected by the extent to which
it is understood and treated as a means for public participation, as a means
for study and education, or as the great shopping mall in the sky. That social
construction will be affected by the extent to which, and the way in which, the
public uses the Net to provide traditional public goods like education, civic
participation, or information about the world we share as citizens and
autonomous persons.
The second cluster of legislative actions encompasses efforts aimed directly at
fostering the advancement of Net infrastructure. These include primarily
physical infrastructure regulation, as well as investment in research and
development of the intellectual infrastructure. This is not to say that all
such investments are apolitical, aimed solely at some commonly-held sense of
optimal development. Competing bills seeking to fund or defund the NSF's Next
Generation Internet efforts suggest debates over the role that public
investment and oversight should play in infrastructure development. There are
questions of just how freely the market can provide for infrastructure, both
physical and intellectual. Investments in research and development indicate at
least some concern that markets will not invest optimally; regulation of
incumbent carriers suggests the same for the physical infrastructure market.
There are disagreements over which set of regulations will best achieve
infrastructural development--whether, for example, cable carriers who offer
broadband data carriage must interconnect with competing ISPs or not. [FN174]
As I have explained in detail elsewhere, [FN175] the way that our infrastructure is built
affects the distribution of control over content or, in other words, who gets
to say what to whom, and who decides these questions. To take the example most
relevant in late 1999 and early 2000: if cable broadband develops with a
relatively large difference between upstream and downstream *1235
capabilities, and if its owners prohibit home consumers from using their home
service to run a server [FN176] from private homes, then this system
begins to resemble more of a broadcast model than what, throughout most of the
1990s, was our understanding of the widely decentralized internet model.
Whether one believes that such a shift would be desirable--as a mechanism to
reduce information overload--or undesirable--because it would undermine the diversity
made possible by the Net--is less important, at this point, than to recognize
that those are the stakes of such choices.
Moreover, the general acceptance of the assumption that infrastructure will be
privately deployed and owned limits the imagination in terms of thinking of
solutions for issues of control over infrastructure. Debates over universal
service, for example, traditionally fall within the conceptual area of
telecommunications regulation, and increasingly are focused on the most efficient
method of subsidizing the purchase of telecommunications services in a private
market. In the bills, however, we see a whiff of a possibility of an
alternative approach in the consumer-aggregation approach to electric
utilities. [FN177] The basic idea is that consumers can
aggregate, either voluntarily or, more interesting and likely, through
municipal government, to provide electricity publicly. As electric utilities
come to be seen as potential providers of information infrastructure, [FN178] so too we see these municipal consumer
aggregations become the first legislatively-empowered instances of public
information infrastructure. The same model, even more simply, could suggest a
series of publicly-funded municipal or otherwise local networks for high-speed
access to the Net. *1236 Whether these networks are economically
feasible, and why they are normatively appealing, are questions I have
addressed elsewhere. [FN179] It suffices to say that the cost of
setting up a wireless public system, even if only as a carrier of first or last
resort for time-insensitive communications, need not be so great as to exclude
a political conversation of whether it might be as justified to use the public
purse for this purpose as to use public funding for maintaining a public
roadway system. [FN180] Why would we want such infrastructure?
For the same reasons we want public schools, libraries, or scientific labs:
because the capacity to communicate--to produce, use, and receive
information--is the kind of good whose distribution and structure have enormous
normative consequences for our democratic culture and our capacity for personal
autonomy--consequences we may not want to leave to markets to determine.
The importance of the question of whether infrastructure is privately or
publicly owned (or not owned at all [FN181]) is partly dependent on our regulatory
response to the question of the relationship between ownership over physical
infrastructure and control over content. In the case of the broadcast spectrum,
for example, "ownership" over a license provides the owner with
complete control over content, subject to government regulation. In the case of
cable, most of the capacity is completely controlled by the owner of the
cables, with much less regulatory intervention, but some portions of the
capacity cannot be controlled by the infrastructure owner at all--as with must-
carry channels and access channels. In the case of telephones or
telecommunications carriers, ownership over the infrastructure entails, by
definition, [FN182] no control over the content. Which model
will prevail at the physical layer of the digital *1237
environment will have significant consequences on the relative role of owners
of that physical layer in controlling information flows on the Net.
To return to the example of cable access, if AT&T can exclude all
competitors from using its system to provide internet access, [FN183] and if it can also decide to install a
filter for certain kinds of information--say, because it believes a
"safe" service will draw more consumers--then, vis-a-vis its
subscribers, that information does not exist as long as the subscribers
continue to use a cable modem. Depending on the availability of alternative
facilities-based providers who are common carriers--digital subscriber lines
("DSL") being the most relevant today--who do not control the
information, and depending on consumers' switching costs, the possibility that
the contents of some pipelines will be controlled by their owners could give
these owners significant control over the flow of information to and from homes
they serve.
The third cluster of issues on Congress's legislative agenda during the 1990s
directly concerns control over information. These efforts at regulation respond
to radical changes that the Net has wrought on traditional structures of
control over information flows. Where doors and locked bureaus could once
protect privacy, data-mining and encryption now do battle over whether there
will be more privacy than in the pre-Net environment, or less. Where clearly-
demarcated copies of information goods--like books or records--once defined the
boundaries of control that intellectual property owners had over their
products, technological protection measures and licenses do battle with digital
duplication and transmission to determine whether owners or users will gain
more control over the information products they own, or use, respectively. Where
brown paper wraps, the watchful eye of the store keeper or the parent, and
government and social regulation once controlled access to "dangerous
materials," kids more technologically attuned than their parents and users
who seek out or provide "dangerous materials" can now produce and
access these materials at lower cost, and much freer of the traditional means
of social surveillance, than ever before. This third cluster is a series of
laws attempting to establish the terms of control over information flows, given
the shake-up of the technological parameters that *1238 defined
the boundaries of control before the Net. These laws are the subject of Part
III.
Pornography regulation, privacy and
encryption regulation, the DMCA, and the Anticybersquatting Bill all have
similar structures as forms of Net regulation. They all perceive a
destabilizing effect that the Net has on the pre-Net equilibrium of control
over certain kinds of information, and all intervene to settle the lack of
equilibrium by setting the parameters for a new pattern of control over the
information flows on the Net.
This Part looks at a series of such events, and outlines a pattern of
regulatory impulses, responses, and effects by tracking a number of instances
of Net regulation through the destabilization to which they respond, the new
patterns of control the technological shift makes possible, and the actual
regulatory choice made. The result of this exercise should be a plausible
method for analyzing new Net regulation issues that fit this pattern, allowing
a somewhat removed analysis of proposed laws whose normative implications may
be quite different than those expressly engaged by their proponents.
A. Destabilization
1. Pornography and Dangerous Information
Over the course of the twentieth
century, pornography regulation in the United States has gone from a practice
of general enforcement of public morality--personified by Anthony Comstock [FN184]--to a combination of direct enforcement
of public morality against very extreme instances of morally unpopular sexual
depictions (contemporary definitions of obscenity), [FN185] and protection of children from less
extreme sexual depictions that are still morally disfavored by the majority, [FN186] which functionally segregates these
unpopular sexual depictions *1239 from the information
environment of most of the population. [FN187] In an information environment composed
of print, broadcast, telephone, and film, this settlement was satisfactory to
the moral mainstream. Mainline print is kept "clean" by market
factors, while niche printers can be physically segregated, their products
wrapped in brown paper or placed behind a curtain. [FN188] Broadcasters are tightly regulated, and
even criticism of the broadcast censorship system itself can constitutionally
be kept "clean" in its modes of expression. [FN189] Film can only be accessed in designated
theaters, where gatekeepers and ratings can keep children and honest people
out. For more conservative communities, these theaters themselves may be
segregated geographically. [FN190]
The introduction of video was very simple to assimilate into the book or
magazine model--with segregation in the store, and in-home viewing sufficiently
segregated from the public sphere so as to prohibit imposition of public
morality regulation, and so as to be sufficiently within the control of
parents. Cable and the introduction of broadcast-like phone services--the
dial-a-porn services--were more difficult to assimilate. They could be accessed
by anyone, from anywhere, and were thus "in the public sphere" and
more troubling to those who had come to rely on the status quo to provide a
more-or-less "clean" environment. They could be accessed by children
from every home. Both of these media were therefore problematic for the status
quo, and the solutions to the disturbance they caused were also similar.
Dial-a- porn was constitutionally protected, but it was acceptable to require
providers to use child-resistant mechanisms to exclude children and,
presumably, unsuspecting adults. [FN191] Pornography on cable may
constitutionally be subjected to the same kinds of restraints. [FN192] And, as it turned out, it may be subjected
to even more restraints--*1240 to those necessary to banish the
porn from the one public sphere into which an adult or child in the late 1980s
and early 1990s might unsuspectingly have wandered: leased access cable
channels. [FN193]
The introduction of the Net caused a much more significant disturbance than any
previous technological change since the abandonment of the general
acceptability of morality regulation per se. This is so for a number of
reasons. The most important reason is organizational. The Net eliminated the
intermediaries that, in previous technologies, were used as gatekeepers to
control the dissemination of, and access to, pornographic materials. Gone were
the editor, the magazine or video store owner, the broadcasters, the cable
operator, or even the telephone company. Anything that anyone was willing to
put online was available directly to anyone else, using facilities that saw
nothing but streams of zeros and ones. This not onlyeliminated organizational
control points, but also social approbation control points--the need to look
someone in the eye in order to rent or buy the thing.
Second, the Net dramatically reduced producers' production and distribution
costs. Anyone could put his or her fantasies online at a cost of no more than
spare time, or exhibit their photographs at the cost of scanning them. To add
insult to injury, it made available to mainstream users pornography that was
much more "obscene" than they would normally be able to get their
hands on, and created room for more outrage--an outrage fanned by the
infuriating fact that many kids could actually navigate this thing better than
the adults we usually think of as their "controllers."
2. Consumer Privacy
The sources of destabilization in
the area of consumer privacy are the increase in processing power and decline
in its price, and the characteristic of digital communications that they carry
information about themselves as an integral part of the communication. In the
United States, the problem of consumer privacy was first raised significantly
in the 1970s. [FN194] *1241 The practice of
businesses collecting and sharing information about the purchasing habits of
their consumers, and using this information to profile users so as better to
target them for advertising and offers, has been growing ever since. The
difference today is the amount of information available in processible form,
and how easy it is to process it. When many purchases were made in cash at
local, separate stores, collecting information was extraordinarily expensive.
Financial services companies and mail order vendors could keep records on
consumption patterns, but information about books, records, groceries, and many
other consumer goods was lost at the point of information intake. Increasing
quality of computing and networking enabled more sharing of this information.
As we moved to electronic payment systems with the rise of credit cards, there
was also a rise in the number of information intake points--any point of sale
where a credit card was used was a point of information about the purchasing
habits of an identifiable person. As computing became cheaper, checkout counter
registers could be transformed into information collection and communication
points. With the rise of the Net, every move, whether part of a purchase or
not, becomes a potential point of information collection, for every move
entails a series of information exchanges between the source of the information
and its user. All of these exchanges are in machine-readable form and they are
all eminently capable of retransmission and resale to other users of a consumer's
personal profile.
The result is the possibility of an online life that is more or less completely
subject to surveillance by commercial companies. The destabilization comes from
the fact that as a society we value privacy quite highly, and in the past could
rely on the significant imperfections in the system of collection, processing,
and dissemination of information about our lives to protect that privacy. In
the digitally networked environment, we can, as a practical matter, be
pervasively seen, and our actions can be comprehensively recorded, processed,
and shared or sold among others without our being able to have any say at all. [FN195]
*1242 3. Encryption
The first destabilizing effect
relevant to encryption regulation is simple: better, faster, cheaper
processors. As more people have access to faster processors, it becomes more
plausible for everyone to use complex encryption algorithms that require processing
power to encrypt and decrypt with a key, and are increasingly difficult, not to
say impossible, to decrypt without a key. [FN196] The result is that the advantage
government agents have over everyone else when it comes to encrypting and
decrypting messages is steadily decreasing. Whether this is a good thing or a
bad thing may depend on whether the government agent you are thinking of is an
anti-terrorism squad of a democracy or the Stasi. [FN197] Furthermore, the increasing surveillance
possibilities discussed with respect to the destabilization in consumer privacy
apply with equal, or greater, force to concerns over government surveillance in
a fully digital--and hence machine-searchable--communications environment.
4. Digital Information Goods
Control over information goods is profoundly
destabilized by digitization and networking. [FN198] The basic law regulating control over
information goods is copyright law. It is a law deeply rooted in the print
environment, and it relies on the technical and economic characteristics of
print to delineate the *1243 boundaries between vendors and
buyers. Copyrights are primarily rights in the distribution medium--rights to
copy, distribute, and perform or display publicly. The major deviation from
this line is the right to make derivative works. This allows producers to
capture enough of the value they create to give them incentives, while leaving
many uses incapable of monitoring by the producer, or not subject to the
owner's exclusive rights, or both. This structure of delineating the boundaries
of control mostly around the distribution medium was easily transferred to
other distribution media that were relatively simple to control, and could not
be easily displaced by user- made copies. Celluloid, broadcast, and records or
CDs were sufficiently similar in their distribution characteristics to print to
allow for a more-or- less simple extension of the copyright framework to them.
It provided a rough and ready, but livable, solution to the tension between the
interest in giving producers incentives and the interest in maximizing public
access to the information once it is produced.
Digital network distribution is different. Copies are perfect and almost costless,
and redistribution is almost costless. This threatens to render the producers'
staple rights null. But copies can be encrypted, their use monitored by owners,
and click-on licenses can surround each information good with technical and
contractual fences much tighter and more impregnable than copyright law ever
provided. [FN199] This renders users' traditional
practices of access to information obsolete. The result is that, in both
directions, control over information goods can no longer be based primarily on
the assumption of relatively clearly defined, but porous, boundaries of the
distribution medium. The issue that regulation must resolve is whether this destabilization
will result in a more tightly controlled, a more freely flowing, or a
more-or-less similarly controlled environment.
*1244 5. Trademarks
and Domain Names
The destabilizing effect of the
Net on trademarks is a result of the radical reduction in the cost of searching
for information on the Net. In the physical business environment, searching for
products to compare, say, price and quality, is costly. Brand names and
trademarks reduce search costs by declaring location and price/quality
information in easily-accessible ways. The mass mediated information
environment works well with this role of trademarks, for it provides a
relatively costly way of communicating this self- designation of price and
quality. Such a costly method excludes many potential competitors--who would
crowd the attention of consumers with competing marks-- and permits a
relatively small number of businesses to acquire instant, human- memory-based
recognition as carrying certain attributes of the price/quality tradeoff. Hence
the emergence of the category of "famous marks" that is increasingly
receiving property-like, rather than consumer-protection-like, protection, as
in the Anti-Dilution Act of 1995. [FN200]
The Net radically reduces the transaction costs involved in obtaining multiple
quotes and offers. It makes possible software-based comparison shopping, and
facilitates the acquisition of price/quality tradeoff information on a
purchase-by-purchase rather than vendor-by-vendor basis. It allows for the
development of services like CNET, that collect information, review it, make
price comparisons, and link to vendors. While this may be good news for
consumers and for aggregate social welfare, it is very bad news for the owners
of famous brand names. The value of their brand names--premised on the happy
accident that their social-welfare-increasing investments in saving consumers
search costs also made competition more difficult from non-brand name
producers, and hence gave them the ability to exercise some discipline on
prices and quality--was undermined. The result of this destabilization is seen
in the trademark/domain name debate. [FN201] (A fascinating subplot of the
destabilizing effect of the dramatic reduction in search *1245
costs on established models of market behavior is the occasional attempt in
Congress to force certain participants to reveal their prices to consumers. [FN202])
B. Possible Approaches to Stabilization
1. Pornography and Dangerous Information
The primary destabilizing factor
with respect to pornography or other dangerous materials was
disintermediation--the elimination of intermediates as potential points to
control the flow of information from producers to users. This makes possible
three ideal-type outcomes to the destabilization. First, there is the
possibility of extensive prohibition on the production or use of the disfavored
materials, so as to capture one or both ends of the dangerous information flow
that the Net enabled. This was more or less the approach of the CDA, and if the
Court had taken to the Net something like its approach to television or even to
cable access television, [FN203] then keeping this universally-accessible
medium "clean" could have meant widespread prohibition on the
production and use of dangerous materials like pornography. Reno v. ACLU [FN204] excluded that outcome as a normative choice--the
justices thought the price in lost valuable communications too high. The
opposite resolution would be the "anything goes" possibility. As
communications occur increasingly between a willing recipient who seeks out
information and a willing sender who makes it available, we could see an
approach where all communication is treated as a "private" matter,
outside the regulatory power of the state. What we already see, though, is what
we will likely continue to see--an increasing focus on developing and legally
requiring the use of various technical means of reintroducing a control point
between producer and user, replacing the intermediary who once served that
purpose. Whether it is a pervasively-*1246 filtered
infrastructure or some other mechanism remains to be seen. The point here is to
see the possibility of focusing the legal response on introducing a stabilizing
institutional response at the point of destabilization, rather than at the
point of production or reception of the information. The problem for policy
analysis will be to try to evaluate the costs and benefits of one or another of
these resolutions. This evaluation will depend on other possible ways in which
information flows will or will not be controlled, given the destabilization of
the patterns of control prevalent in the mass-mediated environment.
2. Consumer Privacy
The regulatory responses to the
radical increase in surveillability of consumer transactions could range along
a spectrum from doing nothing to prohibiting the collection of information. In
the former case, which is largely the American response, consumers will likely
be subject to pervasive surveillance by vendors. In the latter case,
surveillance will be limited to organizations willing to work outside the law,
and therefore will not be a pervasive fact of commercial interactions. This
will also result in the lost utility of vendors being able to anticipate the
preferences of consumers by extrapolating from profiles of past behavior.
In between, a variety of legal responses require more-or-less prominent
notification and consent by consumers to the collection. Two possibilities are
to require that the default option be permission to collect, or non-permission;
or impose different levels of care in maintenance of the information, in
keeping it updated, and in permitting consumers to update and challenge
information kept about them.
At the technical level, the destabilization effect can be dampened by
development of better anonymization technologies. One approach would be pervasive
use of anonymizers [FN205]--services that strip a consumer's
addressing and routing information from requests for information on the Web,
and hence limit the capacity of vendors to collect information about visitors *1247
to their sites without expressly asking for information. This would be
impossible to implement, however, without a second component: widespread use of
digital cash mechanisms--payment mechanisms that, like cash, are readily
available and anonymous. With or without anonymizing utilities, the pervasive
availability and use of digital cash would render unnecessary many of the
current information collection practices necessary for implementing existing
forms of electronic payment, like credit cards.
3. Encryption
The theoretically possible
response to the destabilizing effect of strong, cheap processors on the balance
of power between government agencies (or rich corporations) and
non-governmental, small-scale users is to require the use of only weak
encryption algorithms in consumer products. The theory is that if the public at
large uses weak encryption, then the rapid rise in processing power will keep
the decryptors ahead of the encryptors, much as they are in the
pre-low-cost-processor world. This was the theory underlying the Clipper Chip
initiative [FN206] and the United States' export
restrictions on encryption technology. The alternative approach is not to
regulate, in which case we will likely see widespread availability of very
strong encryption. Its usefulness to electronic commerce and its embrace by
users as a means to secure privacy suggest that, barring a prohibition, the
market for strong encryption will drive its inclusion in popular applications
intended for use in a networked environment very soon.
4. Digital Information Goods
The destabilization of patterns of
control over information goods is bi- directional, in that it could lead to
either much more control, or to much less control, of owners over information
goods. The status quo was a contingent accommodation between the public
interest in assuring incentives to producers and the public interest in
assuring access to users, contingent upon the technological characteristics of
available distribution media. Responses could therefore range along a wide
spectrum. *1248 At one end, we could imagine very strong rights
for owners to control uses of this information [FN207]-- perhaps on a theory that declining
transaction costs for contracting largely eliminate the need for most access
privileges. [FN208] These would be supplemented by
prohibitions on circumventing technological protection measures intended to
extend the owners' capacity to monitor use and exclude non-paying users, and by
strict enforcement of online contracts intended to mete out use rights and
carefully price-and-quality discriminate among users. [FN209] At the other end, we could imagine very
strong user privileges to take advantage of the new technology to access and
use information, on a theory that in a near-zero marginal cost communications
environment, the "goods" -based concept of information production--itself
a zero marginal cost "good"--is no longer the appropriate way to
think of how information is produced. [FN210] We could, in other words, see law as shifting
away from protecting business models based on sales of products, and towards
business models based on relationships built around information exchange. [FN211] Or we could see various approaches in
between these two. What is unlikely to happen is that we will find a settlement
more or less like the preceding settlement, because the relative costs of
communication, reproduction, and use around which that settlement crystallized
are so fundamentally altered by the new environment.
5. Trademarks and Domain Names
The concern over trademarks in
domain names represents a destabilization of the value of trademarks as
search-cost reducing mechanisms. One response could be an attempt to *1249
transfer the value of trademarks from the high search cost bricks-and-mortar
plus mass media environment to the low search cost digitally networked
environment. The other approach would be to accept the declining importance of
trademarks, to limit legal protection to situations where competitors try to
use a mark to confuse consumers, and to abandon the notion of dilution as
protection of goodwill, which developed to protect the famous marks most useful
in the old environment. This would result in some decline in the importance and
value of famous marks, and would instead increase the importance of search
engines, rating services, and other methods of reducing search costs.
C. Regulatory Choices Made
1. Pornography and Dangerous Information
In the area of pornography, we see
two general strategies adopted to attempt to stabilize the area of public
sexual morality and children's exposure to sex. The first, identified in the
CDA and COPA, is an attempt to ban or burden the introduction of sexual
material at its source. CDA did so clumsily, and was therefore overturned with
little difficulty. COPA has attempted to do so while crossing every
"t" and dotting every "i" required by Reno v. ACLU.
Functionally, however, their response is the same, and it is the response
traditionally used in the area of broadcast. Both laws raise the costs of being
a producer of sexual materials troubling to the majority, and place on
producers the risk of error if they do make their materials available to the formally
protected audience--children. Whether the more careful version of this approach
taken in COPA will withstand First Amendment scrutiny remains to be seen. [FN212]
The other general approach is to foster and enhance the introduction of
intermediaries between the end-user and the information producer. The most
obvious instances of this are the repeated attempts to require libraries and
schools to install filtering *1250 software [FN213] and the attempts to encourage ISPs to
offer, or even implement, filtering mechanisms. [FN214]
Of the two approaches, the latter seems, at first sight, to be more
specifically responsive to the destabilizing factor--disintermediation--and to
be less "speech restrictive," in that it does not entail prohibiting
anyone from speaking. From a formal, nonfunctional First Amendment perspective,
then, it is likely to receive a more robust response. It was Lessig, however,
who noted that the relatively benign nature of filters may be illusory. [FN215] For one thing, intermediaries will be
reintroduced not because of any necessity created by the technology, or because
the medium requires a clearly defined editor. Intermediaries will be
reintroduced solely to acquire their utility as censors of morally unpalatable
materials. The laws effectively require libraries to take on the role of
censors of what their users can see, rather than as facilitators of access to
information their users seek. [FN216] Even more importantly, the introduction
of filters and the pervasive tagging of information introduce the possibility
that ISPs, employers, or, for that matter, governments less constrained than
the United States government, will interject themselves between producers and
users of information. A specific ban, or set of restrictions, on providers of
sexual materials might have much narrower consequences for the information
environment as a whole and would less likely *1251 undercut the
decentralized nature of the Net. It is unclear, however, that the rights-based
analysis of the First Amendment would take account of the full impact of
preferring pervasive filtering to direct burdens on sexual speech.
2. Consumer Privacy
Except in the case of children's
privacy under COPPA, the American response to the consumer transactional
privacy concern has generally been a do- nothing approach. Stating a preference
for self-regulation, and contrary to the European response, [FN217] both the Administration [FN218] and Congress have refrained from
regulating information collection practices. For example, Real Networks'
practice of secretly collecting information about the listening habits of users
who purchased their Real Jukebox product--including their habits of listening
on their computer's CD-ROM drive, not over the Net using Real Jukebox [FN219]--may have been bad business, [FN220] but was not necessarily illegal.
It is difficult to tell what the consequence of this regulatory response will
be. One option is that consumers will adjust their behavior patterns to life in
this panopticon, [FN221] and try to make sure that they do not
behave in ways that they would rather not be seen behaving. Another option is
that a few well-publicized campaigns and failures of producers who collect too
much information, like Real Networks with Real Jukebox, or *1252
like Lotus with Lotus Marketplace, [FN222] or like Lexis with the P-TRAK database, [FN223] will in fact result in some form of
industry-based self-restraint, and the development of non-regulatory mechanisms
to control privacy practices, like TRUSTe. [FN224] Almost certainly, however, in the
absence of regulation, the digitally networked environment will be significantly
more subject to surveillance than the analog environment--because it can be,
and because the constraints will only be placed to reach a level just below the
threshold of consumer rebellion, but no lower. Consumers will therefore likely
be exposed to information chosen by vendors who guess what a user will want to
see, based on past purchases reflected in a user profile. Advertising, as well
as the content of news reports themselves, will be tailored by sites that a
consumer visits based on past behavior. This would in effect be a modified
"Daily Me" [FN225]--something like the "Daily Me as I
am Perceived by Information Vendors." From a positive perspective, one
might be uncertain whether this shift is welfare enhancing--giving individuals
more relevant information at lower search and collection costs--or welfare
reducing--limiting the ability of individuals to expose themselves to
information relevant to them at the time, as opposed to information relevant to
where they would have been had their preferences and interests followed a
predictable path from past observable behavior. Largely this would depend on a
combination of our sense of the linearity of the progression of people's
preferences, and our evaluation of the quality of the models used by
information vendors to predict future preferences, *1253 even if
linear and in principle predictable. From the normative perspective, such a
development undermines individual autonomy because it pervasively displaces
personal control over the information environment within which individuals view
the world, because the perception of the world and of possible options for
action are defined by others. [FN226]
3. Encryption
In the area of encryption
regulation, the cat seems to be well out of the bag. Encryption regulation
within the United States has come to be seen as constitutionally suspect. [FN227] Export regulation has come to be seen as
futile, [FN228] and even the Administration seems to
have abandoned its central effort to prevent the spread of strong encryption. [FN229] Whether it is because of the ease of distribution,
or because of the pressures from United States industry to prevent the
Administration's efforts from simply shifting market share to foreign
encryption producers, it seems that there is no longer any response other than
to adjust law enforcement practices to a strong-encryption environment. This
appears to be an instance where destabilization has gelled into a new
equilibrium, technologically determined and autonomous of legal efforts to the
contrary. Like talking about the weather, it is therefore difficult to draw
normatively interesting conclusions from the encryption regulation debate. It
does, however, suggest that there are in fact situations when technology and
market forces simply defy regulation, as the techno-utopians of yesteryear foretold.
[FN230]
*1254 4. Digital
Information Goods
In stabilizing control over
digital information goods, the regulatory response has been fairly consistent,
and it has consistently been on the side of expanding the power of the owners
to control the use of their products. The DMCA criminalized circumvention of
technological protection measures [FN231] and the provision of any services or
products capable of circumventing technological protection measures. [FN232] This likely will lead to pervasive
installation of technological locks, which will have the effect of prohibiting
all uses not expressly permitted and enabled, because any uses-- legally
privileged or otherwise--require access through the code. This extension
dovetails with the DMCA's conditional exemption from liability for ISPs. [FN233] The DMCA includes a series of exemptions
for ISPs from contributory liability for various infringement actions, [FN234] in exchange for a requirement that ISPs
enforce copyright claims made by owners under a "notice and take
down" framework. That framework, in effect, operates as a private
temporary restraining order, pending resolution in court. [FN235] If the states also adopt the proposed
Uniform Computer Information Transactions Act ("UCITA") [FN236]--the law formerly known as UCC-2B [FN237]--which, among other things, validates
mass market licenses, *1255 [ FN238] then we will likely see the
displacement of copyright and related laws by private regulation, achieved by a
combination of contract, code, and organizational enforcement.
Whether an environment of near-perfect excludability of information
goods--which are true public goods in the sense of being non-rival--is a good
idea as a matter of positive analysis is as questionable as would be the
efficiency of a perpetual patent right. Whether it is an environment that is
normatively appealing is even more questionable. In such an environment, a
relatively small number of organizations control increasing portions of our information
environment, and their control extends to an increasingly fine- grained degree
of how each of us uses and interacts with our information environment. [FN239] What is important to see in this context
is that, in the area of digital information goods, the regulatory response
seems quite systematically to choose one of the two extreme ends of the
possible approaches to resolving the destabilization created by the technology.
The political economy of this preference for the outcome preferred by those who
see the direct effects of the laws as private benefits--the copyright
owners--and not the outcome preferred by those who do not see most of the costs
of this choice as private costs--users and future producers--is not
particularly mysterious. [FN240] Building an institutional counterweight
to this political imbalance would require courts to take on a more active role
of constitutional review of intellectual property regulation. [FN241]
*1256 5. Trademarks
and Domain Names
The resolution of the
destabilization of trademarks has gone in the direction of trying to maintain
the value of brand names at the expense of the efficiency of electronic
commerce. Whether this position is the (relatively) more moderate approach
taken in the Internet Corporation for Assigned Names and Numbers
("ICANN") rules, [FN242] or the more aggressive approach taken by
Congress, [FN243] the basic approach has been to do the
following three things. First, the resolution assumes that consumers will seek
out products on the Net by taking their knowledge base from the mass-mediated
environment and deciding that the way to acquire the most appropriate product
given the consumer's preferred price, quality, and terms is to seek a
recognizable brand name from the mass media environment to fit that preference,
rather than to go to a search engine or a product review site. Second, it
assumes that this reliance on an existing knowledge base will be translated
into a consumer typing into their browser a uniform resource locator
("URL") such as http:// www.brandname.com as their primary way to access
products. Third, it gives owners of trademarks the power to control the use of
the alphanumeric string that is a part of their trademark as a second level
domain name, the place represented by "brandname" in our example.
It is not clear, however, that this resolution will be effective. It assumes
that browsers will continue to be as they are, that search-and-compare shopping
software and review services will continue to play second fiddle to brand
recognition, along with a variety of other technological and market assumptions
that may or may not turn out to be true. But what is important here is to see
that the regulatory effort identified an opportunity to negate the
destabilizing effect, and secured it for the stakeholders prior to the
destabilizing event. In this case, if consumers, rather than going to a search
engine, shopping software, or review site, hunt around for http://
www.brandname.com, or http://www.brand-name.com, or http://www.brandname.net,
then they continue to depend on their *1257 relatively limited
ability to remember brand names, and the investments made in building name
recognition to capture consumers is not lost. To make this possible, it is
absolutely necessary that this way of seeking information be a viable approach
to searching at least for those branded products, and for that purpose the
control of brand-name owners on the second level domain space must be more or
less complete. It also suggests, as we in fact see in early 2000, resistance on
the part of brand name owners to an expansion of the generic top level domain
("gTLD") space. [FN244] The very strong dilution/goodwill,
rather than confusion-based, protection offered in many of the cases, [FN245] the Act, and the ICANN policy is
consistent with the attempt to transfer the value of brand names from the
real-space, mass-mediated environment to the digital environment. This is the
appropriate regulatory means to maximize the probability that this outcome will
obtain in the market.
Whether it is in fact sensible--as a matter of social policy--to saddle
electronic commerce with the baggage of an imperfect approach to saving search
costs from the mass-mediated, real-world environment is a different question.
The private stakes for those corporations who have invested in building brand
recognition and plan to recoup their investments by exercising some price
discipline using the value of their brand name as a search-cost saving device
for consumers are obvious. The public benefits of protecting these costs by
encouraging consumers not to take advantage of the reduced search costs in the
electronic commerce environment are more questionable. But the methodological
point is the important one for this article. This is an instance in which the
policy choice was to counteract the destabilizing effect of the reduction in
search costs associated with electronic commerce and the solution is in fact
appropriate to provide at least the legal infrastructure necessary to permit
people to engage in electronic commerce without taking advantage of its reduced
*1258 search costs, relying instead on the real- world, mass
media stand-in for actual comparison--brand name recognition.
D. Regulation as Stabilization Revisited
The above-described type of internet regulation cuts across many
substantive legal areas, and concerns instances in which the internet has
destabilized existing modes of controlling information. Some combination of
technology, law, and economic organization provided, in the pre-Net
environment, a certain stable pattern of control over information. Broadcasters
could keep the main public medium "clean"--walls, drawers, and cash
created a sphere of privacy. Moving to the digitally networked environment
destabilized the particular relationships of control over information flow, and
someone found this destabilization worrisome enough to try to use law to
re-stabilize control.
What this Part suggests is that, when faced with such laws, we begin not with
the itch but with an analysis of its causes. We should look at what it is about
the digitally networked environment that destabilized the relations of control
over information. Once we know the cause of the concern, we can begin to
imagine fixes, and we can begin to imagine the kinds of dynamic effects that
different kinds of fixes will have. Only then can we make a rational normative
choice among possible responses. Only then can we assess which approach would
best respond to the concern without imposing too high a cost in terms of how we
use information more generally.
A review of the legislative activity
in the area of Net regulation throughout the 1990s reveals three general types
of regulatory activities. The first involves harnessing the Net to enhance
fulfillment of traditional government roles, like providing education or
facilitating democratic participation. In some cases, the utilization of the
technology may do nothing more than make more efficient that which already is.
In others, it may actually affect the nature of the government function, as one
might hope or suggest would be the case with significant enhancement of
opportunities for citizen response and input into government processes. The
second type of regulatory*1259 activity involves direct efforts
to enhance the deployment and development of the Net itself. These efforts
include investments in intellectual and physical infrastructure, and regulation
of markets that will serve this development. Again, this is a regulatory area
that may have normatively significant effects. Different approaches to
more-or-less regulation and more-or-less direct provision by the government may
have significant effects on the way the network is built and used in the
future.
Finally, there is a set of regulatory activities that are more commonly
identified with the concept "Net regulation," which have to do with
regulating control over information flows. This article suggested that these
areas are amenable to a common analytic approach. Using this mode of analysis
may, for example, reveal the stakes of the regulation more effectively than
treating the problems as separate, specific problems of regulation of
pornography or copyright infringement.
The way to approach these questions of Net regulation is to ask, first and
foremost, whether they are issues of "Net regulation." The way to
answer this question is to analyze in what way, if at all, the perceived
regulatory problem is a result of the destabilization of extant models of
control over information flows in the pre-digital environment. If the
regulatory problem is not affected by the fact that the activity sought to be
regulated is on the Net, rather than in the real-world or mass-mediated
environment, then it is not clear that any new, Net-specific regulatory
solution is necessary. If, however, it is possible to identify the Net as a
factor that destabilizes the structure of control over the information flows
sought to be regulated, then we might indeed be facing a situation that
requires a regulatory response to resolve the question of control that has been
set loose from its pre-digital moorings.
The second step is to identify how the Net destabilizes the incumbent
structures of control over information flows. In particular, we should seek to
identify who once had control, and no longer does, or who once had no control,
which they might now have, and what it is about digital network communications
that caused this shift. This may be a unidirectional effect, as in the case of
encryption, or a bi-directional effect, as in the case of digitized information
goods. But the methodological inquiry is the same.
*1260 The third step is to identify the range of possible
regulatory responses that, given the new technological context, could stabilize
new patterns of control over information. Different regulatory responses could
result in different patterns of control, and we must consider the various
possible responses and outcomes in order to settle on a considered regulatory
approach.
The fourth and final step is normative evaluation. Understanding something as a
problem of Net regulation; understanding the ways in which law can re-
stabilize new patterns of control over information flow; and understanding who
stands to gain and who stands to lose what types of control over which kind of
information given adoption of the various regulatory responses possible, set the
groundwork for choosing the appropriate regulatory response. That choice,
however, is irreducibly normative. And it is a choice of great moment, for it
sets the legal framework for the new settlement in the digital environment of
some very basic social and cultural questions. These are the questions of who
gets to say what to whom, and who decides; who gets to produce culture; and how
concentrated or widely distributed our social, political, and cultural
conversations will be.
Together, recognition of the different layers of Net regulation and their
possible interactions with each other is a necessary pre-condition to
developing a coherent policy about Net regulation. We must understand that we
make Net policy at all these layers--its utilization for the provision of
public goods, its infrastructural development, and its effects on the
structures our society uses to control the flow of information--and that the
choices we make interact across clusters andwithin clusters among specific
choices. If we embrace the Net as a medium enabling widely dispersed, robust
public discourse, [FN246] then it makes little sense to negate
that normative choice by creating new tight controls over cultural production
in the form of expanded property rights to information goods. If we embrace
extensive monitoring of uses of information so as to permit owners to charge
for every use, then we cannot also *1261 embrace a very strong
perception of privacy. [FN247] As we are bombarded with specific policy
choices, we will make better policy by stepping back and understanding where
the choice is situated in the map of policy choices we have already made and
are likely to make, comprehending the positive implications of our choices
given the technological backdrop and the change that it has created from our
former environment, and explicitly assessing the normative value of these
implications.
[FNa1]. Associate Professor of Law, New York
University School of Law.
[FN1]. See The White House, A Framework for
Global Electronic Commerce (July 1, 1997)
<http://www.ecommerce.gov/framewrk.htm>.
[FN2]. I use the term "Net" to
describe, most obviously, the internet, but more generally "the digitally
networked environment," whose clearest manifestation for most of us today
is the internet.
[FN3]. See infra note 9 for a more detailed
description of the search terms used.
[FN4]. See Cubby v. CompuServe, 776 F. Supp. 135
(S.D.N.Y. 1991); Stratton Oakmont, Inc. v. Prodigy Servs. Co., No. 31063/94,
1995 WL 323710, at *5 (N.Y. Sup. Ct. May 24, 1995); Yochai Benkler, Rules of
the Road for the Information Superhighway: Electronic Communications and the
Law 330-55 (1996) [hereinafter Electronic Communications].
[FN5]. See Electronic Communications, supra note
4, at 401-30.
[FN6]. See generally Michael S. Baum & Henry
H. Perrit, Jr., Electronic Contracting, Publishing, and EDI Law (1991);
Electronic Communications, supra note 4, at 43-147; Benjamin Wright, The Law of
Electronic Commerce (1991).
[FN7]. See United States Dep't of Commerce, The
National Information Infrastructure: Agenda for Action (Dec. 21, 1993)
<http:// metalab.unc.edu/nii>. Item 1 on the agenda was to promote
private investment, and the first action mentioned was telecommunications
regulatory reform to enlist telephone and cable to the effort. See United
States Dep't of Commerce, The National Information Infrastructure: Agenda for
Action (Dec. 21, 1993) <
http://metalab.unc.edu/nii/NII-Agenda-for-Action.html>.
[FN8]. See United States Dep't of Commerce, The
Emerging Digital Economy II, ch. 1 (June 1999) <http://www.ecommerce.gov/ede/chapter1.html>.
[FN9]. I used a Lexis search on all full text
bills in the 101st-106th Congresses, with the following query:
"internet" or "electronic commerce" or
"e-commerce" or "world wide web" or (interactive /5
computer) or "online" . I retrieved 15 bills and joint resolutions in
the 101st Congress; 23 in the 102d Congress; 34 in the 103d Congress; 66 in the
104th Congress; 275 in the 105th Congress; and 348 in the first session of the
106th Congress by the end of 1999.
[FN10]. There were actually 63, but one, from
the 100th Congress, was swept in by the (computer /5 interactive) phrase and
referred in the same sentence to instructional computers and interactive
videodiscs.
[FN11]. See H.R. 4014, 102d Cong. (1991).
[FN12]. See H.R. 5759, 102d Cong. (1992); S.
2937, 102d Cong. (1992).
[FN13]. See H.R. 5983, 102d Cong. (1992); S.
2813, 102d Cong. (1992).
[FN14]. See H.R. 5392, 102d Cong. (1992).
[FN15]. See H.R. 2728, 103d Cong. (1993); S.
1040, 103d Cong. (1993); H.R. 1804, 103d Cong. (1993) (enacted); H.R. 856, 103d
Cong. (1993).
[FN16]. See S. 626, 103d Cong. (1993).
[FN17]. See H.R. 1757, 103d Cong. (1993).
[FN18]. See H.R. 3636, 103d Cong. (1993).
[FN19]. See H.R. Res. 463, 103d Cong. (1994)
(requiring that legislative tracking and text be made available online over the
internet); H.R. 4606, 103d Cong. (1994) (appropriating $1.5 million for a
demonstration of making federal and other databases available over the
internet) (enacted).
[FN20]. See S. 2207, 103d Cong. (1994); S. 2206,
103d Cong. (1994); H.R. 4263, 103d Cong. (1994); S. 1587, 103d Cong. (1993)
(enacted).