BERKMAN CENTER FOR INTERNET & SOCIETY AT HARVARD UNIVERSITY
Upcoming events and digital media // August 11, 2010

[1] [8/26-27] VRM + CRM 2010 Workshop (http://cyber.law.harvard.edu/node/6295)


VRM + CRM 2010 WORKSHOP
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8/26-27
Pound Hall, Harvard Law School
Free and Open to the Public; Registration is required: http://vrmcrm2010.eventbrite.com/

The first VRM+CRM workshop will take place on 26-27 August, at Harvard Law School.

The purpose is to get VRM and CRM developers and other interested parties (such as CRM customers) together to start building out the common ground between them. That common ground is potentially very huge. CRM is already a $15 billion business. What happens when customers start managing relationships too? Let’s start answering that.

While the workshop sessions will be chosen by the participants (following opening briefings by VRM and CRM folks), here are a few of the topics and questions that are sure to come up –

* Terms of service. How can we get past the legal hurdles and shackles that inconvenience both buyers and sellers when they get acquainted?
* Privacy policies. How can we reduce the suspicions and frictions that these involve?
* Personal data. What tools, methods and services are being developed for individuals to keep track of data they generate or is being kept by sellers and other parties? What means do we have for sharing or exchanging that data in secure and trustable ways?
* Signaling. What new methods will both individuals and organizations have for notifying each other of interests, intentions, policies, preferences, or changes in any of those? How can we make these common across the industry, rather than different for every organization?
* Self-tracking and personal informatics. What vendor-independent means are being developed for individuals to keep track of their own personal data, and manage it?
* Search. What new paradigms for searching are being developed, especially in the context of all the topics above?
* Identity. How can customers control their identities and their uses by multiple vendors, rather than only isolated in each vendor's silo?

For more information and a complete description, see the event web page: http://cyber.law.harvard.edu/node/6295


OTHER EVENTS OF NOTE
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[1] 8/11-14: Scratch@MIT Conference (http://events.scratch.mit.edu/conference/index.php/Scratch/2010)

[2] 8/12: Ignite Spatial: Boston // Microsoft Research (http://ignite.oreilly.com/2010/07/ignite-spatial-boston-2.html)

[3] 8/21: PublicMediaCamp Boston (http://blog.prx.org/2010/08/publicmediacamp-boston-is-aug-21-join-us/?ut...)

[4] 9/28: Access to Government Records in Massachusetts: Issues and Trends (http://events.constantcontact.com/register/event?oeidk=a07e2ydlvtf9c7ca7...)

[5] 10/1-3: International Conference on Crisis Mapping // Harvard (http://www.crisismappers.net/page/iccm-2010-haiti-and-beyond)

Registration for the Open Video Conference is open: http://www.openvideoconference.org/2010/07/registration-for-open-video-c...


DIGITAL MEDIA: Watch and Listen
================================
Did you miss this week's luncheon talk? Catch up with Berkman videos, podcasts, pictures, and dig in to our archive at http://cyber.law.harvard.edu/interactive.

-Radio Berkman 161: A Brief History of Noise (http://cyber.law.harvard.edu/interactive/podcasts/radioberkman161)

-Berkman Luncheon Series: KATE CRAWFORD on Mobile Social Media and Attention (http://cyber.law.harvard.edu/interactive/events/luncheon/2010/08/crawfor...)


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The Berkman Center for Internet & Society at Harvard University was founded to explore cyberspace, share in its study, and help pioneer its development. For more information, visit http://cyber.law.harvard.edu.